Senior Manager, Pricing Strategy & Analytics

Freshworks•San Mateo, CA

3h•$203,000 - $251,000•Hybrid

About The Position

We're looking for a Senior Manager, Pricing Strategy & Analytics to serve as a strategic thought partner within our Pricing team. In this highly visible individual contributor role, you'll combine pricing strategy, analytics, and business insights to help shape how we price, package, and monetize our products. You'll own the analytical foundation that supports pricing decisions while partnering closely with Product, Sales, Finance, Operations, and leadership to translate complex data into clear recommendations. Success in this role requires someone who is equally comfortable writing SQL, building executive dashboards, validating complex datasets, and presenting business recommendations to senior stakeholders. The role is ideal for someone who enjoys solving ambiguous business problems, influencing cross-functional decisions, and driving measurable business impact through data.

Requirements

7+ years of experience in pricing strategy, pricing analytics, business intelligence, strategic finance, monetization, or commercial analysis within a B2B SaaS company
Experience supporting enterprise SaaS businesses with multiple products, customer segments, geographies, and currencies
Strong understanding of SaaS monetization models, including seat-based, consumption-based, hybrid, and outcome-based pricing
Hands-on experience working with complex business data across CRM, CPQ, billing, product usage, and financial systems
Advanced SQL skills and experience with Tableau, Power BI, or similar visualization platforms
Experience building executive dashboards, defining business metrics, and developing scalable reporting frameworks
Demonstrated ability to investigate data issues, validate business metrics, and perform root cause analysis across multiple systems
Strong financial modeling and analytical skills with the ability to develop business cases supporting pricing decisions
Excellent communication and executive presentation skills with the ability to translate technical analyses into business recommendations
Proven ability to influence cross-functional stakeholders across Product, Sales, Finance, Operations, and Engineering without direct authority
Self-starter who enjoys balancing strategic thinking with hands-on execution in a fast-paced environment
Bachelor's degree in Finance, Economics, Statistics, Computer Science, Mathematics, Engineering, or a related quantitative field.

Nice To Haves

MBA or other advanced degree is a plus

Responsibilities

Partner with Pricing leadership to develop data-driven recommendations for pricing, packaging, and monetization initiatives across our global SaaS portfolio
Define and evolve pricing KPIs, leading indicators, and executive business health metrics that measure pricing effectiveness and revenue performance
Own the analytical foundation for pricing by integrating and validating data across CRM, CPQ, billing, product usage, and other business systems
Investigate data quality issues, perform root cause analysis, and establish trusted metric definitions across systems
Develop executive dashboards and reporting that provide actionable visibility into pricing performance across products, customer segments, geographies, and customer cohorts
Deliver recurring ad hoc analyses supporting pricing decisions, deal reviews, quarterly business reviews, annual planning, and executive presentations
Analyze customer behavior, product usage, discounting trends, competitive dynamics, and win/loss data to identify monetization opportunities and pricing improvements
Build financial business cases for pricing and packaging initiatives by partnering with Product, Sales, Marketing, Finance, and Operations
Translate complex analytical findings into concise executive-level recommendations that influence pricing strategy and commercial decisions
Collaborate effectively with distributed teams across the U.S. and India to support pricing analytics, reporting, and cross-functional initiatives