Senior Manager- Platform Engineering/DevOps

CVS Health•New York, NY

1d•$118,450 - $284,280

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Senior Manager, Platform Engineering /DevOps Who are you You are an experienced Senior Manager / emerging Staff-level leader in DevOps and Platform Engineering with strong technical depth and demonstrated leadership in delivering enterprise-scale cloud platforms. You bring a balanced mix of hands-on engineering expertise, team leadership, and execution rigor. You excel in driving outcomes in complex, multi-stakeholder environments, guiding teams to deliver secure, scalable, and high-quality platform solutions. You are comfortable leading engineers, managing stakeholders, and owning delivery across multiple workstreams. You demonstrate: A strong ownership mindset with accountability for delivery and outcomes Ability to translate business needs into actionable engineering roadmaps Solid expertise in cloud-native platforms, DevOps practices, and SRE principles Capability to lead teams and influence without requiring extensive tenure

Requirements

7+ years of experience in DevOps, platform engineering, or SRE
4+ years of experience in team leadership, management, or technical lead roles , leading mid-sized teams (5–10 engineers)
3+ years of experience with technical foundation in: Google Cloud Platform (GCP) (GKE, IAM, networking, monitoring)
Kubernetes and container-based systems
CI/CD pipelines and GitOps workflows
Infrastructure-as-code (Terraform, KCC, Kustomize)
4+ years of experience with: Agile/Scrum delivery and sprint execution
Incident management and operational support (SRE practices)
Cross-team coordination and stakeholder communication
1+ years of AI-driven operations or automation frameworks
3+ years of experience designing, implementing and troubleshooting cloud networking, including VPCs routing, load balancing, firewalls, DNS, hybrid connectivity and secure communication between applications
3 + years of experience working in support , production environment and periodic on call rotation
3+ years experience with any of the following databases SQL, Oracle, Mongo DB, Cassandra , Cloud Spanner , Kafka

Nice To Haves

Ability to manage delivery in structured programs with multiple dependencies
Experience in regulated industries (e.g., healthcare)
Certifications such as: PMP, Scrum Master (CSM), or SAFe
GCP Professional Cloud Architect
Exposure to: Cloud security tools (Wiz, SCC)
Networking/security platforms (Palo Alto, F5)

Responsibilities

Own and execute the H100 platform engineering roadmap, aligned to enterprise priorities and program milestones
Drive delivery of GCP-based platform capabilities (GKE, networking, IAM, CI/CD, observability)
Establish and enforce engineering standards, best practices, and ADR compliance
Ensure adherence to security, compliance, and governance requirements (SOC2, HIPAA)
Partner with client stakeholders and cross-functional teams (security, networking, applications)
Provide clear status reporting, risk identification, and mitigation strategies
Coordinate dependencies across teams and delivery streams
Act as a technical and delivery point of contact for platform-related discussions
Oversee implementation of GCP landing zone components (resource hierarchy, IAM, networking)
Guide adoption of GitOps models and CI/CD frameworks (Config Sync, ArgoCD, GitHub Actions)
Monitor platform SLOs and operational metrics (uptime, MTTR, deployment frequency)
Identify risks, capacity constraints, and improvement opportunities
Lead incident response and escalation management, including post-mortems
Ensure availability of runbooks, documentation, and operational procedures
Support SRE practices and production readiness models
Maintain platform reliability and operational stability
Lead a team of engineers (FTE + Contractors)
Provide guidance, mentorship, and performance direction
Support knowledge sharing and onboarding for contractor teams
Promote a culture of continuous improvement and accountability
Identify opportunities for automation and platform optimization
Support integration of AI-driven operations and intelligent tooling
Evaluate tools related to cloud security posture and DevOps efficiency
Encourage adoption of modern platform engineering practices
Drive sprint planning, backlog prioritization, and Agile execution
Manage resource allocation and contractor utilization
Track SOW deliverables, milestones, and dependencies
Provide regular reporting on progress, risks, and capacity