Senior Manager- Platform Engineering/DevOps
About The Position
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Senior Manager, Platform Engineering / DevOps Who Are You You are an experienced Senior Manager / emerging Staff-level leader in DevOps and Platform Engineering with strong technical depth and demonstrated leadership in delivering enterprise-scale cloud platforms. You bring a balanced mix of hands-on engineering expertise, team leadership, and execution rigor. You excel in driving outcomes in complex, multi-stakeholder environments, guiding teams to deliver secure, scalable, and high-quality platform solutions. You are comfortable leading engineers, managing stakeholders, and owning delivery across multiple workstreams. You demonstrate: A strong ownership mindset with accountability for delivery and outcomes Ability to translate business needs into actionable engineering roadmaps Solid expertise in cloud-native platforms, DevOps practices, and SRE principles Capability to lead teams and influence without requiring extensive tenure
Requirements
- 7+ years of experience in DevOps, platform engineering, or SRE
- 4+ years of experience in team leadership, management, or technical lead roles, leading mid-sized teams (5 to 10 engineers)
- 3+ years of experience with Google Cloud Platform (GCP) (GKE, IAM, networking, monitoring)
- 3+ years of experience with Kubernetes and container-based systems
- 3+ years of experience with CI/CD pipelines and GitOps workflows
- 3+ years of experience with Infrastructure as Code (Terraform, KCC, Kustomize)
- 4+ years of experience with Agile/Scrum delivery and sprint execution
- 4+ years of experience with Incident management and operational support (SRE practices)
- 4+ years of experience with Cross-team coordination and stakeholder communication
- 1+ years of experience with AI-driven operations or automation frameworks
- 3+ years of experience designing, implementing, and troubleshooting cloud networking, including VPCs, routing, load balancing, firewalls, DNS, hybrid connectivity, and secure communication between applications
- 3+ years of experience working in a support/production environment and participating in periodic on-call rotations
- 3+ years of experience with any of the following databases: SQL, Oracle, MongoDB, Cassandra, Cloud Spanner, or Kafka
Nice To Haves
- Ability to manage delivery in structured programs with multiple dependencies
- Experience in regulated industries (e.g., healthcare)
- Certifications such as: PMP, Scrum Master (CSM), or SAFe
- GCP Professional Cloud Architect
- Exposure to Cloud security tools (Wiz, SCC)
- Exposure to Networking/security platforms (Palo Alto, F5)
Responsibilities
- Own and execute the H100 platform engineering roadmap, aligned to enterprise priorities and program milestones
- Drive delivery of GCP-based platform capabilities (GKE, networking, IAM, CI/CD, observability)
- Establish and enforce engineering standards, best practices, and ADR compliance
- Ensure adherence to security, compliance, and governance requirements (SOC2, HIPAA)
- Partner with client stakeholders and cross-functional teams (security, networking, applications)
- Provide clear status reporting, risk identification, and mitigation strategies
- Coordinate dependencies across teams and delivery streams
- Act as a technical and delivery point of contact for platform-related discussions
- Oversee implementation of GCP landing zone components (resource hierarchy, IAM, networking)
- Guide adoption of GitOps models and CI/CD frameworks (Config Sync, ArgoCD, GitHub Actions)
- Monitor platform SLOs and operational metrics (uptime, MTTR, deployment frequency)
- Identify risks, capacity constraints, and improvement opportunities
- Lead incident response and escalation management, including post-mortems
- Ensure availability of runbooks, documentation, and operational procedures
- Support SRE practices and production readiness models
- Maintain platform reliability and operational stability
- Lead a team of engineers (FTEs + contractors)
- Provide guidance, mentorship, and performance direction
- Support knowledge sharing and onboarding for contractor teams
- Promote a culture of continuous improvement and accountability
- Identify opportunities for automation and platform optimization
- Support integration of AI-driven operations and intelligent tooling
- Evaluate tools related to cloud security posture and DevOps efficiency
- Encourage adoption of modern platform engineering practices
- Drive sprint planning, backlog prioritization, and Agile execution
- Manage resource allocation and contractor utilization
- Track SOW deliverables, milestones, and dependencies
- Provide regular reporting on progress, risks, and capacity
Benefits
- medical
- dental
- vision coverage
- paid time off
- retirement savings options
- wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
