Senior Manage, People Ops & Total Rewards

NetBrain

4d•$150,000 - $170,000•Remote

About The Position

NetBrain is seeking a Senior Manager, People Ops & Total Rewards to own the operational engine of the People Experience team. This newly created role is designed for an individual who can build and manage the systems, programs, and processes that ensure HR runs accurately and compliantly at scale. The position involves owning HRIS, compensation and merit cycles, lifecycle processes, compliance, and HR analytics, with oversight of benefits. The ideal candidate is energized by building structure in ambiguous environments, has a strong command of HR systems and total rewards, and wants to own the infrastructure that powers People Experience at a PE-backed tech company.

Requirements

8+ years of progressive HR operations and/or total rewards experience with meaningful ownership of total reward programs.
Hands-on HRIS and ATS administration experience; led RFP process and implementation for new HRIS vendor.
Strong compensation fundamentals: salary benchmarking, merit cycles, sales incentives, bonus administration, and internal equity.
Experience building or maintaining job architecture and leveling frameworks.
Federal and multi-state US compliance knowledge.
Data-driven mindset; ability to build dashboards and reports that are utilized.
Comfort operating with high autonomy in a fast-moving, ambiguous environment.
Located or able to work central or eastern time zone work hours.
SHRM-CP, PHR, or equivalent certification.

Nice To Haves

Experience in a mid-sized, high growth professional services or tech company.
Exposure to global HR operations across US, India, Canada, UK, Germany, and China.
Experience with AI tools or workflow automation in an HR context.
Understanding of benefits management.
Experience with ADP, Lattice, and Greenhouse.
Experience with using Aon Radford.

Responsibilities

Own HRIS administration across people systems (ATS, People Management, HRIS), ensuring data integrity, workflow efficiency, and system integrations.
Lead data governance across people systems, ensuring clean data, accurate reporting, and a single source of truth for headcount and compensation.
Continue to build and maintain the existing job architecture, leveling frameworks, and job codes for consistency across the organization.
Design and deliver people analytics dashboards for the Board, ELT, and People team, covering headcount, attrition, compensation, and hiring metrics.
Partner with the VP of People to build and manage HR/AI workflows to automate and streamline operational HR processes.
Own end-to-end onboarding and offboarding processes, ensuring a consistent and welcoming experience for new hires and a respectful, organized process for departures.
Manage US federal compliance filings and training, including multi-state requirements and the annual global compliance calendar.
Own the People inbox and HR communications, ensuring timely and accurate responses to employees and managers.
Maintain and update HR policies in partnership with Legal as the company evolves.
Administer compensation programs for global employees, including managing comp changes, equity tracking, and cycle execution.
Own bonus and merit-cycle administration from planning through payout, including data integrity and manager communications.
Oversee the Benefits Partner who handles benefits administration, carrier relationships, open enrollment, leave administration, and employee questions.
Manage equity tracking and administration in partnership with Legal & Finance.
Build and run employee recognition programs that reinforce culture and performance, with support from People Business Partners.