Senior Manager, People Operations
About The Position
We are looking for an exceptional Senior Manager, People Operations – Global Mobility, Immigration, and Leave Programs to join our growing People team. This is a strategic and operational leadership role responsible for building and scaling programs that enable our global workforce to move, work, and thrive across borders. You will play a critical role in supporting international expansion, enabling global talent mobility, and ensuring operational excellence and compliance across multiple countries. This role requires a proactive leader who can balance strategy, employee experience, operational rigor, and risk management in a fast-scaling environment. You will help shape how we support employees through key moments in their careers and lives — from relocation and immigration sponsorship to parental, medical, and statutory leave programs. We are committed to a thriving in-office culture. This role requires that you be on-site at our office in San Mateo, CA 5 days a week.
Requirements
- 8+ years of experience in People Operations, Global Mobility, Immigration, HR Operations, or related functions within high-growth and global organizations.
- Deep expertise managing U.S. and global immigration programs, international mobility, and cross-border employee support.
- Strong experience managing leave of absence (LOA) programs and/or supporting the interactive accommodations process.
- Strong understanding of employment compliance, immigration regulations, leave laws, and operational risk management in fast-scaling environments.
- Proven ability to build scalable programs and operational processes that balance employee experience, business needs, and compliance requirements.
- Exceptional stakeholder management and cross-functional partnership skills, with the ability to influence and build trust at all levels of the organization.
- Excellent judgment and ability to manage highly sensitive and confidential situations with professionalism, discretion, and empathy.
- Strong verbal and written communication skills, with the ability to simplify complex topics for diverse audiences.
- Self-starter with a high degree of ownership, attention to detail, and ability to execute effectively in a fast-paced and evolving environment.
- Bachelor’s degree required.
- You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.
Responsibilities
- Lead and continuously improve leave of absence programs globally, including parental leave, medical leave, disability accommodations, and statutory leave programs.
- Oversee complex and sensitive leave and accommodations cases, ensuring a consistent, empathetic, and compliant employee experience.
- Partner with Legal, Benefits, Payroll, and external vendors to manage leave administration and ensure compliance with applicable laws and regulations.
- Drive scalable processes and manager enablement around leave management, return-to-work planning, and workplace accommodations.
- Lead and scale global mobility and immigration programs that support international hiring, employee relocation, and cross-border talent movement.
- Oversee U.S. and global immigration programs, including visa sponsorship, work authorization strategy, international transfers, and vendor management.
- Advise leaders, managers, and employees on immigration, relocation, and mobility-related matters with a strong focus on employee experience and risk mitigation.
- Build scalable operational processes, policies, and documentation that improve efficiency, consistency, and employee experience across programs.
- Act as a trusted advisor to People Partners, managers, and business leaders on complex employee and operational matters.
- Analyze program metrics and operational data to identify trends, measure effectiveness, and drive continuous improvement.
Benefits
- Comprehensive wellness perks, benefits, and resources
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs
- Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions
- Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
