Senior Manager, Payroll

Fidelity • Merrimack, NH

5d • Onsite

About The Position

The Role Are you passionate about leading high-impact payroll operations that directly shape the associate experience? As a Senior Manager, Payroll, you'll lead a team responsible for delivering accurate, compliant, and timely payroll while driving operational excellence, process improvement, and automation. You'll partner with leaders across multiple business units, as well as HR, Benefits, Finance, Technology, Risk, and Compliance teams, to help solve complex payroll challenges, mitigate risk, and enhance service delivery. Join us in shaping the future of payroll by developing talent, driving innovation, and delivering exceptional results!

Requirements

• Strong foundation in operations and leadership.
• Commitment to delivering accurate, compliant, and employee-focused payroll services.
• Experience building strong partnerships across business units and corporate functions.
• Balancing day-to-day operational excellence with strategic initiatives that improve processes, manage risk, and enhance the overall employee experience.
• Comfortable navigating complex environments, leading through change, developing high-performing teams, and influencing stakeholders to drive meaningful outcomes.
• Experience leading operations and developing high-performing teams in a fast-paced, complex environment.
• Success operating within highly regulated environments where compliance, risk management, internal controls, and audit practices are integral to day-to-day operations and decision-making.
• Proven ability to build strong partnerships and collaborate effectively across business units, HR, Benefits, Finance, Technology, Risk, Compliance, and other key stakeholders.
• Demonstrated success driving operational excellence through process optimization, automation, continuous improvement, and large-scale transformation initiatives.
• Ability to identify and solve complex operational challenges while balancing compliance, risk mitigation, and service delivery objectives.

Nice To Haves

• CPP certification
• Experience with enterprise payroll systems

Responsibilities

• Lead a team responsible for delivering accurate, compliant, and timely payroll.
• Drive operational excellence, process improvement, and automation.
• Partner with leaders across multiple business units, HR, Benefits, Finance, Technology, Risk, and Compliance teams.
• Solve complex payroll challenges, mitigate risk, and enhance service delivery.
• Develop talent, drive innovation, and deliver exceptional results.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed