Senior Manager, Payment Accounting Operations & Reporting - Rhode Island

IGT, a Nevada Corporation•City of Schenectady, NY

2d•Hybrid

About The Position

Join IGT’s Payment Services team and play a key leadership role supporting the financial operations behind our cashless and digital payments ecosystem. As the Senior Manager, Payment Accounting Operations & Reporting, you will lead a team responsible for payment accounting operations, funds management, reconciliations, settlement support, financial controls, and reporting across a diverse portfolio of customer programs. This role is ideal for a hands-on leader who thrives in a fast-paced, high-volume transaction environment and can bring together strong financial operations with modern reporting and analytics. You will partner closely with Finance, Accounting, Operations, Product, Technology, Compliance, banking partners, and payment providers to ensure payment activity is accurate, controlled, traceable, and scalable. This is a hybrid position based in Providence, RI. Candidates located near any of our IGT offices in the Eastern Time Zone may also be considered, including locations across Rhode Island, Massachusetts, New York, New Jersey, Pennsylvania, Maryland, Virginia, North Carolina, and Florida.

Requirements

7+ years of experience in payment operations, accounting operations, financial operations, treasury, revenue operations, reconciliation, settlement support, or another high-volume transaction environment.
3+ years of experience leading teams, operational workflows, reconciliation functions, reporting teams, or cross-functional process improvement initiatives.
Experience overseeing funds management, payment accounting, bank activity, settlement support, reconciliations, and financial controls.
Strong understanding of payment flows, transaction lifecycles, accounting impacts, settlement timing, exceptions, and reporting governance.
Experience producing management, operational, portfolio, and customer-facing reporting.
Hands-on experience with Power BI, Tableau, SQL, Databricks, or similar reporting and analytics platforms.
Experience improving reporting or reconciliation processes through automation, BI tools, AI, or process standardization.
Advanced Excel skills, including reconciliations, reporting automation, pivot tables, and complex financial analysis.
Strong communication, stakeholder management, analytical, and problem-solving skills.
Ability to lead and manage a team while remaining hands-on when necessary.

Nice To Haves

Bachelor’s degree in Accounting, Finance, Business, Information Systems, Data Analytics, or a related field.
CPA or experience within public accounting, treasury, internal audit, SOX, controllership, payments, banking, fintech, gaming, or regulated financial services.
Understanding of ACH, wires, card processing, settlement flows, payment providers, bank accounts, and third-party payment integrations.
Experience with reporting governance, dashboard adoption, data literacy, or self-service reporting.
SQL, Python, or other analytical coding experience.

Responsibilities

Lead and develop a team responsible for payment accounting operations, funds management, reconciliations, settlement support, financial reporting, and exception management.
Oversee daily payment activity across multiple bank accounts, payment providers, customer programs, and internal systems.
Ensure payment transactions, settlement activity, bank activity, and system outputs are accurately reconciled and discrepancies are identified and resolved.
Establish and strengthen financial controls, reconciliation processes, documentation standards, and audit readiness.
Partner across Finance, Accounting, Operations, Technology, Compliance, banks, and payment providers to resolve complex issues and improve processes.
Support onboarding of new customers, payment providers, payment methods, bank accounts, and operational workflows.
Own management, operational, portfolio, and customer-facing reporting.
Improve reporting quality, automation, governance, and visibility through BI, analytics, and reporting technologies.
Lead reporting modernization initiatives, including requirements gathering, testing, validation, documentation, and adoption.
Coach and develop team members while fostering accountability, operational excellence, and continuous improvement.