(USA) Senior Manager, Operations
About The Position
The Senior Manager, New Market Expansion is a critical role within Data Ventures, responsible for operationalizing market expansion initiatives and ensuring successful launch, readiness, and transition activities across new markets and banners. This role serves as the operational lead for expansion efforts, partnering across Product, Engineering, Data, Operations, Sales, Marketing, Training, Account Management, and Business Development teams to deliver successful market readiness, activation, and scalable growth. Reporting to the Senior Director of Operations, this role will be responsible for coordinating readiness activities, driving operational development, implementing expansion frameworks, and supporting the successful scaling of global Data Ventures products and capabilities. The New Markets Expansion team leads market exploration and readiness to support startup scaling and deliver comprehensive expansion outcomes for Data Ventures. Managing multiple operational work streams, the team emphasizes operational planning, resource allocation, and process improvements to boost business efficiency and ensure successful launch integration. Collaborating across functions, they develop innovative solutions aligned with business goals. Committed to operational excellence, the team drives timely execution, continuous learning, and accountability to achieve measurable results, reflected in launch completion, speed to profitability, integration efficiency, and leveraging insights to accelerate future enterprise growth.
Requirements
- Proven expertise leading complex operations and project management initiatives, multiple work streams, operational transformations, and/or global large-scale organizational change.
- Strong analytical skills to interpret data, identify trends, and develop actionable business recommendations.
- Experience driving process improvements and enhancing business efficiency through innovative solutions.
- Knack for cultivating relationships built on trust, understanding different perspectives, and advocating for partners in a respectful and collaborative manner.
- Excellent communication and conflict resolution abilities to foster productive team environments.
- Consistent comfortability in ambiguous environments and in creating structure, shared accountability, and momentum where needed.
- Commitment to maintaining high standards of integrity and ethical conduct in all business activities.
- Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area.
- 1 year’s supervisory experience.
Nice To Haves
- Managing a budget, profit and loss statement, or relate financial process
- Master’s degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area
- Project Management Certification
- Masters, Masters: Operations Management
- Project Management - Project Management Professional - Certification
Responsibilities
- Lead readiness activities across future market expansion opportunities by identifying operational requirements, coordinating launch plans, tracking readiness milestones, managing risks and dependencies, and ensuring successful market readiness and implementation.
- Develop, implement, and improve operational playbooks, governance processes, readiness assessments, launch procedures, and best practices that enable repeatable and scalable market expansion.
- Collaborate cross-functionally to drive business plans, remove obstacles, and meet performance standards.
- Partner with market stakeholders to understand local requirements, coordinate localization efforts, and ensure operational processes appropriately balance global standards with market-specific needs.
- Take feedback to action by incorporating shared global learnings and stakeholder input into operational improvements across future expansion efforts.
Benefits
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
