Senior Manger, Operations

GOAT Group•Easton, PA

1d•Onsite

About The Position

The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers.

Requirements

10+ years of operations leadership
4+ years of leading multiple facilities
Experience of running a team of 100+ employees and multiple locations
Previous experience dealing with MHE
Possesses a financial acumen-recording, tracking and reporting expense control
Ability to assess complex problems, interpret operational needs, and develop integrated, creative solutions
A quick learner, a self-starter, able to work autonomously, and you’re willing (and able) to handle the pressures of an increasing level of responsibility
Availability and willingness to work extended hours, including weekends and holidays, during peak periods to meet business demands

Responsibilities

Be responsible for the day-to-day leadership and management of GOAT Operations locations
Direct daily activities to meet efficiency and profit goals
Spearhead and shape new initiatives to meet organizational goals
Negotiate and monitor specific budgets, controlling cost where possible
Guide hiring, management and scheduling of employees to meet key needs
Suggest and see through system and process changes to maximize quality and consistency
Manage fairly and consistently, rewarding top performers and managing team members that need additional training
Foster an inclusive and collaborative culture throughout the building and company
Build excellent relationships inside and outside the facilities
Manages and/or provides day-to-day leadership to various operational roles in the warehouse
To have a well-defined Communication and Engagement model in place to ensure all direct reports and teams understand the performance of the business and also that they understand the needs of their teams
The continuous identification implementation of operational best practice through interaction with the wider team
Motivate and effectively performance manager Operations Managers within the account to ensure delivery of overall targets and business plan
Other duties as assigned