(USA) Senior Manager, Operations and Implementation

Walmart•Bentonville, AR

1d•$90,000 - $180,000•Onsite

About The Position

The Senior Manager, Operations and Implementation, leads the planning and execution of multiple projects by applying advanced operations expertise to enhance program initiatives. This role establishes and enforces operational policies, drives continuous improvement, and coordinates cross-functional activities to optimize performance. The position requires strong leadership in managing teams, developing talent, and fostering collaboration while ensuring compliance with company standards. The role demands strategic oversight of business plans, effective communication with stakeholders, and a commitment to operational excellence that supports organizational goals and sustainable growth. The Global Platform Expansion team is part of Global Talent & Learning’s Digital & Operational Transformation organization. The team drives the scaling of proven digital capabilities across markets and business segments to deliver consistent, sustainable enterprise value. Combining technology, product, user experience, market readiness, and change management, the team ensures effective platform implementation and lasting impact. This role supports global strategy and local execution by collaborating across functions and geographies to enhance adoption, inform expansion, and develop repeatable approaches that improve global scaling and operational standards.

Requirements

Proven expertise in operations management with a strong track record of leading complex projects and programs.
Demonstrated leadership skills in mentoring, coaching, and developing high-performing teams.
Advanced project management capabilities, including planning, execution, and continuous improvement.
Excellent communication skills to effectively collaborate with cross-functional teams and stakeholders.
Experience in change management and implementing operational policies and procedures.
Ability to analyze performance metrics and develop actionable improvement solutions.
Bachelor's degree in Business, Technology, Supply Chain, Communications, or related field and 4 years’ experience in retail, production, operations management, or related area OR 6 years’ experience in retail, production, operations management, or related area.
1 year’s supervisory experience.

Nice To Haves

Proficiency in Spanish is preferred to support varied operational environments.
Intermediate functionality of Microsoft Office and Salesforce.
Managing projects or client relationships in retail, healthcare, or related area.
Master’s Degree in business or related field

Responsibilities

Lead planning and execution of multiple projects and programs, ensuring alignment with operational goals and business plans.
Develop, implement, and update policies, procedures, and operational flows to optimize production and maintain safety standards.
Manage cross-functional collaboration to identify performance gaps, develop improvement solutions, and ensure sustainable operational processes.
Drive execution of business plans by removing obstacles, allocating resources, and monitoring progress against performance standards.
Provide leadership through coaching, mentoring, and performance management to build a high-performing, engaged team.
Promote compliance with company policies and ethical standards while fostering positive stakeholder relationships.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)