Senior Manager, Operations and Implementation- Hiring Platforms

Walmart•Bentonville, AR

2d•$90,000 - $180,000•Onsite

About The Position

The Senior Manager, Hiring Platforms leads digital transformation initiatives that improve how Walmart attracts, assesses, selects, and hires talent. This role conducts discovery, operational assessments, benchmarking, and process design to identify opportunities and develop future-state experiences, operating models, and transformation roadmaps. They translate business needs into product requirements and partner with Product, Engineering, and Design teams to prioritize investments and deliver digital capabilities aligned to business outcomes. The role drives program governance, stakeholder alignment, deployment readiness, adoption, and performance measurement, ensuring new technologies and processes deliver measurable value and sustainable improvements at enterprise scale. Our team drives the strategy and advancement of Walmart’s hiring technology ecosystem, delivering digital solutions that support one of the world’s largest workforces. Collaborating with Talent, Product, Engineering, Operations, Analytics, Legal, and business partners, we transform complex hiring challenges into scalable, efficient processes. We oversee the entire hiring journey, from opportunity identification and product roadmap development to implementation and outcome measurement. By integrating product strategy, operational excellence, technology, and data insights, we enhance hiring speed, decision quality, and operational efficiency, creating a seamless experience for candidates, recruiters, and hiring teams at enterprise scale.

Requirements

Experience leading complex, cross-functional transformation programs from strategy through implementation and adoption.
Ability to assess current-state operations, identify opportunities, and design scalable future-state processes and experiences.
Strong business acumen with experience translating operational challenges into product requirements, roadmaps, and measurable outcomes.
Proven ability to influence stakeholders, build alignment, and drive execution across matrixed organizations.
Strong program and project management skills, including governance, dependency management, risk mitigation, and executive communications.
Data-driven mindset with the ability to leverage insights, metrics, and user feedback to inform decisions and drive continuous improvement.
Excellent communication, problem-solving, and relationship-building skills.
Bachelor's degree in Business, Technology, Supply Chain, Communications, or related field and 4 years’ experience in retail, production, operations management, or related area OR 6 years’ experience in retail, production, operations management, or related area.
1 year’s supervisory experience.

Nice To Haves

Intermediate functionality of Microsoft Office and Salesforce.
Managing projects or client relationships in retail, healthcare, or related area.
Master’s Degree in business or related field

Responsibilities

Lead enterprise-scale hiring transformation initiatives from discovery through deployment, adoption, and optimization.
Conduct stakeholder engagement, operational analysis, benchmarking, and process design to identify opportunities and define future-state experiences and operating models.
Translate business needs into product requirements, business cases, and transformation strategies that deliver measurable outcomes.
Partner with Product, Engineering, and Design teams to prioritize investments, influence roadmaps, and deliver capabilities aligned to business objectives.
Drive program governance, dependency management, risk mitigation, testing, deployment readiness, and stabilization.
Measure adoption, operational performance, and business outcomes to identify optimization opportunities and inform future enhancements.