Senior Manager, Operational Risk Management - Change & Delivery Risk (5029)

TD•Toronto, ON

19h•CA$115,600 - CA$163,200•Onsite

About The Position

Operational Risk Management is accountable for the design and implementation of TD’s Operational Risk Framework that sets out the Bank’s policies, processes and practices for the identification, assessment, reporting, mitigation and control of operational risk. Within this context, ORM acts as an independent risk management function responsible for ensuring the Bank has effective operational risk management programs to remain within the Bank's risk appetite. TDBG applies the “Three Lines of Defence” model to risk management. As a representative of the second line of defence, the position of Senior Manager, Operational Risk Management – Change & Delivery Risk ensures the appropriate design, implementation and/or execution of the Change Governance programs. This position reports to the VP, ORM Programs & Enablement. Senior Manager, Operational Risk Management – Change & Delivery Risk will be responsible for Change Governance Program: Includes design, implementation and ongoing monitoring of the change governance program including NBPA Policy as well as evolving the program to continuously align to regulations and meet changing industry expectations. Change & Delivery Risk: includes design, implementation and ongoing monitoring of Change & Delivery Risk as well as evolving governance to continuously align to regulations and meet changing industry expectations.

Requirements

Over 10 years of related experience (e.g. experience in Risk Management, Audit, Delivery, etc.).
Excellent presentation, organizational, analytical, interpersonal and communication skills to communicate information clearly to employees and management throughout the Bank.
Exceptional leadership and planning skills to handle teams with functional diversity and complexity, and multiple points of contact
Strong people skills - with demonstrated ability to impact and influence. The ability to build positive relationships with stakeholders across the Bank, work in a demanding environment and handle multiple deadlines and priorities.
Strong knowledge and understanding of the financial services industry, risk management and regulatory requirements. Familiarity with Canadian and U.S. regulatory requirements and industry standards regarding operational risk management is valuable.
Strong knowledge and understanding of the Bank's delivery methodology/practices is valuable.
Experience with designing and implementing change initiatives across the Bank
Sound financial acumen, specifically exceptional research and analytical skills – ability to absorb information on a variety of often complex issues (financial and non-financial) and provide insights.

Responsibilities

Collaborate with risk and business partners for successful coordination and delivery of Change & Delivery Risk programs to manage risk
Own, enhance and implement Change & Delivery Risk programs in line with the industry practices, evolving regulatory expectations and evolving risk ecosystem to ensure sustainable risk management practices to benefit the Bank
Developing target state Change & Delivery Risk programs integrated with EGRC ServiceNow
Consolidate, synthesize, and effectively communicate the Change & Delivery Risk Sub-Major Risk Category (MRC) view to senior management
Ensure Change & Delivery risk program documentation and artifacts are high-quality, accurate, completed within required timeframe, and meet all regulatory standards/expectations
Conduct periodic benchmarking of TD’s methodology/practices to industry best practices and evolving regulatory expectations
Represent TD as a subject matter expert in meetings with Regulators and industry working groups
Identify strong talent, recruit, and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome