Senior Manager, Operational Risk Lead
About The Position
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. The Operational Risk Lead is responsible for leading and sustaining enterprise-level operational, business continuity, and supply continuity programs that protect patients, customers, and operations across DePuy Synthes. This role serves as the critical bridge between Enterprise Risk Management (ERM), Quality Management Systems (QMS), and operational functions, partnering with Supply Chain, Manufacturing, Quality, Procurement, IT, and Commercial teams to proactively identify and mitigate risks across sites, suppliers, and logistics networks, strengthen organizational resilience, and ensure rapid recovery from disruptions. This is a high-impact leadership role with visibility to senior leadership and direct influence on operational readiness, risk mitigation, and business performance.
Requirements
- Bachelor’s degree in Supply Chain, Business, Engineering, Operations Management, or a related field.
- Min of 8–10 years of progressive experience in business continuity, supply chain resilience, risk management, or operations leadership.
- Demonstrated experience leading enterprise or multi-site continuity programs in a regulated environment.
- Strong understanding of global supply chains, supplier risk, and operational interdependencies.
- Demonstrated ability to drive risk mitigation initiatives.
- Proven ability to lead cross-functional teams and influence without direct authority.
- Experience with incident response, crisis management, and executive-level reporting.
- English language proficiency.
Nice To Haves
- Master’s degree (MBA or equivalent) or advanced training in risk management or operations.
- Experience within medical device, pharmaceutical, or highly regulated manufacturing environments.
- Familiarity with ISO 22301, business continuity standards, or enterprise risk frameworks.
- Experience supporting global operations and complex supplier networks.
- Demonstrated success driving continuous improvement and resilience maturity across organizations.
- Additional languages are a plus.
- CBCP, MBCI, PMP, or equivalent business continuity or risk credentials.
Responsibilities
- Develop and govern business continuity, crisis management, and supply disruption response programs to strengthen organizational resilience and recovery capabilities.
- Partner with Supply Chain, Manufacturing, Quality, and Procurement leaders to identify critical vulnerabilities and implement risk mitigation strategies across materials, suppliers, sites, and logistics networks.
- Lead enterprise risk assessments, scenario planning, stress testing, and contingency planning for operational disruptions, including supplier failures, geopolitical events, cyber threats, and natural disasters.
- Establish risk monitoring, reporting, and resilience metrics to evaluate effectiveness, identify emerging risks, and drive continuous improvement.
- Ensure business continuity and operational risk programs align with regulatory, quality, audit, and Enterprise Risk Management (ERM) requirements.
- Serve as a trusted advisor during significant disruptions, coordinating cross-functional response activities, mitigation efforts, and executive communications.
- Build organizational risk management capabilities by fostering a culture of preparedness, accountability, and proactive risk ownership across the enterprise.
- Lead and develop team members and matrixed resources to execute continuity, resilience, and operational risk objectives.
- Promote a proactive risk culture and strengthen risk management capabilities throughout the organization.
Benefits
- Consolidated retirement plan (pension)
- Savings plan (401(k))
- Vacation – 120 hours per calendar year
- Sick time - 40 hours per calendar year (varies by state)
- Holiday pay, including Floating Holidays – 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
