Senior Manager, Operational Finance – North America

SimCorpToronto, ON
CA$113,680 - CA$156,310Hybrid

About The Position

The Senior Manager, Operational Finance is a senior leadership role within the Operational Finance team, responsible for managing financial operations across the US and Canada. This role involves leading process improvements, ensuring robust compliance with financial regulations and company policies, and collaborating closely with regional teams and a Shared Services Center in the Philippines to deliver consistent, high-quality outcomes at scale. The position will work across functions to connect financial operations with corporate strategy and broader business goals, guide senior-level decisions, and drive the adoption of innovative systems, automation, and AI-enabled tools to increase efficiency, control, and data quality.

Requirements

  • 5+ years of progressive experience in Operational Finance, Controllership, or Finance Operations.
  • Demonstrated experience leading US and Canadian finance operations, including payroll, audits, and statutory compliance.
  • Experience with finance operations in a SaaS or FinTech company.
  • Practical exposure to ERP systems such as Workday and SAP.
  • Experience inheriting and stabilizing complex operational finance environments following leadership or organizational transitions.
  • Prior people management experience, including cross-regional or SSC-supported teams.
  • Solid understanding of internal controls, audit processes, and multi-entity finance environments.
  • Experience leading process improvements, automation, or AI adoption in finance.
  • Comfort operating in ambiguous, high-volume, high-responsibility environments with limited guidance.
  • Clear, effective communication and the confidence to collaborate with senior stakeholders across functions and regions.

Responsibilities

  • Oversee and own financial operations across the US and Canada, including AP, AR, end-to-end payroll, cash management, banking activities, and month-end close. Ensure operations are robust, scalable, and audit-ready, reflecting the complexity of multi-entity, multi-regulatory environments.
  • Act as the final escalation point for high-risk or judgment-heavy items impacting financial statements or compliance, ensuring operational finance effectively supports business execution.
  • Oversee the preparation and quality of financial statements and management reports in line with IFRS/US GAAP, internal controls, and regulatory requirements.
  • Drive measurable improvements in balance sheet quality, reconciliations, documentation, and close discipline.
  • Provide insightful analysis of financial performance, trends, risks, and opportunities that inform senior management decision-making and business outcomes.
  • Lead external audits, statutory reporting, and regulatory interactions across the US and Canada.
  • Own audit readiness and remediation, streamlining processes to reduce recurring audit issues and manual effort.
  • Coordinate closely with Tax, Legal, Payroll, and external advisors across jurisdictions to ensure timely, accurate, and compliant outcomes.
  • Lead and develop two regional Operational Finance teams (US & CA) while partnering closely with the Philippines Shared Service Center.
  • Build and empower an effective team by mentoring, training, and developing finance professionals within the operational finance function.
  • Set direction, provide strategic input, inspire growth, and ensure the team’s capabilities and succession readiness evolve to meet future business needs.
  • Identify and drive process simplification, automation, and AI-enabled improvements across transactional finance, reconciliations, and reporting.
  • Collaborate with Finance Systems and IT teams on ERP enhancements (e.g., SAP, Workday).
  • Lead efforts to streamline workflows, enhance control frameworks, reduce process inefficiencies, and mitigate key-person dependencies within operational finance.
  • Collaborate closely with Controlling, FP&A, Tax, Legal, Commercial Finance, and Enterprise Systems to ensure data consistency and alignment across finance processes.
  • Act as an escalation point and influencer in complex cross-functional interactions.
  • Support financial planning activities and represent Operational Finance in initiatives with material financial, operational, or compliance implications.
  • Prepare and present operational finance reporting and insights to senior stakeholders to support strategic decision-making.
  • Monitor and act on KPIs and financial metrics related to accuracy, timeliness, efficiency, compliance, and control effectiveness.
  • Early identify and mitigate financial and operational risks through effective preventive and detective controls.
  • Translate complex operational and financial data into clear, actionable recommendations for senior finance leadership.

Benefits

  • Attractive salary
  • Bonus scheme
  • Pension
  • Extensive work-life balance
  • Opportunities for professional development
  • Individual approach to professional development
  • Global hybrid policy (work from office two days each week, remote work on other days)
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