Senior Manager of Warehouse Operations - Miamisburg, OH

Genuine Cable Group•Miamisburg, OH

15d•Hybrid

About The Position

GCG is currently seeking a Senior Manager of Warehouse Operations to join our Automation & Factory Solutions (AFS) division. This role will lead operations for our distribution network, consisting of 4 warehouse locations, and transform our warehouses into strategic assets for the business. The Senior Manager will oversee multiple warehouse locations, ensuring every shipment, process, and workflow contributes to a seamless customer experience. This position offers the opportunity to strengthen warehouse operations through technology, data insights, and continuous improvement, while building and mentoring a high-performing team. The leadership in this role will drive operational excellence, strengthen customer trust, and shape how GCG Automation & Factory Solutions scales its business and competes in the marketplace. This is a highly visible role with exposure across the organization, offering the chance to grow your career as a strategic leader while making a lasting impact on the future of GCG’s distribution model. This position will report into our Miamisburg, OH facility; however, intermittent travel (35%) to other division warehouse facilities will be required.

Requirements

7 + years of progressive warehouse management, specifically within a distribution environment
Deep knowledge of warehouse operations, inventory control, and logistics best practices
Experience leading teams of 15+ employees, with proven ability to train, coach, develop and manage talent
Demonstrated experience implementing warehouse technology and productivity solutions with demonstrated ROI and cost savings
MS Office Suite (Excel, Outlook, Teams) and ERP experience required; Epicor Prohet21 or Oracle experience preferred
Forklift & other mobile equipment certification (or ability to obtain)
Strong communication, problem-solving, analytical and organizational skills with a proactive, continuous improvement-oriented mindset
A love for data and a talent for uncovering insights from data that drive productivity improvement initiatives and prove out ROIs

Responsibilities

Lead daily warehouse operations, ensuring accuracy, safety, and efficiency across receiving, storage, picking, and shipping functions across multiple warehouse locations.
Own all aspects of warehouse inventory management: cycle counts, discrepancy resolution, inventory accuracy, and cost analysis, and indirect supply replenishment.
Optimize racking, slotting, and layout to reduce storage costs.
Oversee vendor and carrier communications regarding logistics, service levels, and escalation resolution.
Streamline receiving, picking, packing, and shipping workflows to reduce errors and lead times.
Improve pick accuracy and shipping speed to drive high on-time delivery and strengthen customer trust.
Partner with internal teams (purchasing, sales, customer support) to resolve issues and align warehouse execution with business needs.
Oversee and manage the customer RMA process & personnel, ensuring timely resolution, alignment with quality standards at each location and KPI creation / management drive process improvement upstream and downstream.
Tailor fulfillment processes for strategic customers (e.g., special packaging or labeling).
Drive adoption and optimization of technology (scanning, conveyors, robotics, WMS) to streamline processes and reduce errors.
Use metrics to improve output per labor hour.
Monitor and report on KPIs (safety, accuracy, on-time shipments, productivity) and drive operational improvements to achieve or exceed performance targets.
Apply continuous improvement methods (Kaizen, Six Sigma) to eliminate waste and bottlenecks.
Ensure compliance with OSHA standards and company policies; champion a safe and compliant work environment.
Ensure compliance with ISO certification requirements through audit preparation, process documentation, and corrective action management. This may include managing external resources such as ISO consultants.
Develop quality manuals and operations guides and train teams.
Manage, mentor, and develop warehouse managers, team leads, and associates.
Set performance expectations and foster a culture of accountability, engagement, and continuous improvement.
Lead workload planning and balancing and cross-train teams to meet fluctuating business demands.
Lead adoption of new technologies and processes while keeping morale high.

Benefits

Competitive base salary + incentive bonus plan
Multiple medical plan options (CDHP and PPO)
Company-paid life and disability insurance
401(k) with company match
Options for supplemental critical illness, accident, and hospital indemnity plans
PTO plan with paid holidays
Paid parental leave
Paid compassionate care leave
Employee Assistance Program (EAP)
Wellness incentives
Telehealth access
Dental and vision plans
FSAs/HSAs with company contributions
Pet insurance
Legal services
ID theft protection