Senior Manager of People Operations

Legacy Service Partners Career • Tampa, FL

3d

About The Position

The Senior Manager of People Operations will lead our people infrastructure function and the team that runs it. You will own total rewards, payroll, benefits, and HRIS platforms, while also playing a central role in how we integrate newly acquired companies into the platform. This is a leadership role that requires someone who can set strategy, develop a team, and stay close enough to the work to know when something is off. If you thrive in a fast-moving, acquisition-driven environment and are energized by building scalable systems across a distributed workforce, this role is for you.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 9+ years of experience in human resources and related functions
• 5+ years of focused experience in total rewards, payroll, benefits, and/or compensation programs
• Strong understanding of employment laws, regulations, and HR best practices
• Experience supporting M&A transactions, including HR diligence and post-close integration
• Proficient in HRIS systems and Microsoft Office Suite; experience with UKG HCM platforms preferred
• Ability to travel as needed to support partner projects and programs

Nice To Haves

• HR certification (SHRM-CP, PHR, or equivalent) is a plus
• Prior experience in home services or a similarly distributed, field-based workforce environment preferred

Responsibilities

• Lead and develop a people operations team, setting clear expectations, building capability, and creating a high-performance culture within the function.
• Oversee accurate and timely payroll processing across partner companies, resolve discrepancies promptly, and work with partners to enhance payroll processes, controls, and automation over time.
• Manage employee benefits programs including health insurance and retirement plans, evaluate and negotiate with providers, and ensure offerings meet the needs of a distributed workforce.
• Own the HRIS platform at a strategic level. Driving data integrity, leading system enhancements, and building reporting and self-service capabilities that scale with the organization.
• Serve as the people operations lead on acquisitions, owning the HR workstream from pre-close diligence through full platform integration, including payroll transitions, benefits onboarding, and HRIS setup.
• Develop and deliver training on systems, policy changes, and total rewards programs. Ensure employees and partner leaders have the clarity they need to understand and act and use our tools and programs effectively.
• Lead efforts to create compensation systems and processes that scale with our business utilizing market research and subject matter expertise.
• Ensure payroll, benefits, and compensation practices comply with applicable local regulations and company standards across all partner locations.
• Create executive summaries providing insight, analysis and recommendations for platform-wide total rewards programs and initiatives.

Benefits

• fully employer-paid medical, dental, and vision options
• a 401(k) with company match
• continuous investment in your growth through training and education stipends

What This Job Offers

• Job Type: Full-time
• Career Level: Senior