Senior Manager of Operations, IHE

Massachusetts League of Community Health Centers•Boston, MA

56d•Hybrid

About The Position

We're seeking an operationally minded, detail-oriented, and mission-driven Senior Manager of Operations to lead business operations and program activities at IHE. This role is perfect for someone who thrives at the intersection of finance, program management, and community impact. You'll establish and maintain systems that support our research, evaluation, and policy work while helping evaluate our impact and ensuring our work reaches the communities we serve.

Requirements

5-7 years of experience in nonprofit operations, program management, or health-related administration
Master's degree or equivalent experience in health-related program administration
Proven experience developing and managing program budgets
Strong project management skills with proficiency in PM software and methodologies
Experience supervising direct reports
Familiarity with research and evaluation operations (grant submission, research project management)
Excellent written and interpersonal communication skills
Strong group collaboration abilities and self-motivated work style
Proficiency with spreadsheets, word processing, and presentation software
Experience with grants administration or program evaluation
Educational background in business administration
Experience engaging community stakeholders in health equity work

Responsibilities

Partner with the League finance team to establish and maintain financial tracking systems
Develop and manage program-specific and operational budgets with accurate projections
Provide end-to-end grants and contracts management from pre-award through closeout
Manage vendor contracts and submit proposals to scientific, industry, and philanthropic organizations
Lead and manage select programs in collaboration with health centers and community partners
Supervise IHE staff to ensure deliverables are met on-time and within scope
Serve as primary writer for grant and contract reports
Oversee ethical research practices in collaboration with MLCHC compliance officer
Lead project and team meetings to ensure seamless operations
Develop strategies to monitor and evaluate IHE's overall impact
Supervise dissemination activities that engage health centers, communities, and stakeholders
Promote health center-led science through strategic community engagement