Senior Manager of Learning and Development

Southwest Mobile Storage, Inc.•Phoenix, AZ

5d•Onsite

About The Position

Southwest Mobile Storage Inc. specializes in modifying storage containers for sale or lease. We take pride in our ability to provide high-quality, customized portable storage solutions while delivering outstanding customer service. We are seeking a reliable, self-motivated Senior Manager of Learning and Development. The Senior Manager, Learning & Development is responsible for developing and leading company-wide training programs that support employee growth, leadership development, sales performance, onboarding, and operational excellence. This role partners with business leaders to build a high-performance learning culture and drive measurable business results through effective training and development initiatives.

Requirements

7+ years in Learning & Development, Sales Training, or Performance Enablement
Experience building training programs in a multi-location environment
Strong understanding of sales or operational performance drivers
Experience with CRM systems (e.g., HubSpot CRM)
Experience in construction, logistics, or equipment rental industries
Experience supporting high-growth or multi-branch organizations
Familiarity with Microsoft Dynamics 365 Business Central
Travel 10% to branch locations

Responsibilities

Lead the company's learning and development programs and training strategy.
Create and maintain consistent training programs across all locations and departments.
Identify employee skill gaps and develop training solutions to improve performance.
Design and deliver sales training that supports company sales goals and processes.
Help improve sales results through effective training, coaching, and performance support.
Develop and manage onboarding programs to help new hires succeed quickly.
Ensure a consistent onboarding experience across all locations.
Train and develop managers, supervisors, and sales leaders.
Provide coaching tools and resources that strengthen leadership and employee performance.
Create and deliver training on company systems, tools, and business processes, including CRM platforms.
Partner with leaders across the organization to support training and business initiatives.
Develop training materials, guides, playbooks, and digital learning resources.
Facilitate both in-person and virtual training sessions.
Keep training programs and materials current, relevant, and effective.
Establish and track training metrics to measure effectiveness and business impact.
Analyze results and continuously improve training programs based on feedback and performance outcomes.
Other duties as assigned by upper management.