Senior Manager of IT & Cyber Security

OnTrac • Washington, DC

10d • $156,000 - $234,000 • Remote

About The Position

OnTrac is hiring a Senior Manager of IT & Cyber Security! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Requirements

• Bachelor’s degree or equivalent experience
• 8+ years of relevant experience, including management experience
• Deep understanding of the team’s domain, policies, and workflows, with awareness of adjacent functions
• Strong financial literacy to set budgets, allocate resources, and determine team ROI
• Leadership experience managing teams, objectives, and operational execution

Nice To Haves

• You translate organizational goals into actionable plans that guide teams toward clear outcomes.
• You lead professionals with accountability, coaching for performance and supporting continued development.
• You communicate effectively at all levels, tailoring conversations to the audience and business need.
• You lead strategy and execution for major projects that impact multiple areas across the organization.
• You set operational objectives, policies, procedures, and work plans while delegating effectively to team members.

Responsibilities

• Improve operational efficiency: Plan, implement, and streamline procedures, systems, and information flow to support efficient service delivery.
• Manage budget and resources: Set and manage departmental budgets while allocating resources effectively and responsibly.
• Implement processes and policies: Establish processes and policies that support changing organizational needs and consistent service delivery.
• Set performance goals: Define performance goals and service targets for staff to evaluate performance and drive continuous improvement.
• Use data to improve results: Leverage data analytics to measure activity, identify trends, and support operational improvements.
• Lead and develop teams: Recruit, train, manage, coach, and review team members and leaders to strengthen team performance.

Benefits

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree