Senior Manager of Engineering - CynclyPay

Cyncly

6d•Remote

About The Position

Cyncly is a global technology company with over 2,400 employees and more than 70,000 customers in over 100 countries. Cyncly specializes in software solutions that transform the way customizable products and spaces are imagined, designed, sold, managed, and manufactured. The company's end-to-end software solutions connect professional designers, retailers, and manufacturers with an extensive repository of product content. Cyncly operates across various industries including Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring, with a global presence spanning North & South America, Europe, Asia Pacific, and Africa. With over 30 years of experience, Cyncly aims to deliver enhanced value to its customers through a broad portfolio of solutions. The company is currently experiencing significant growth, both organically and through acquisitions, supported by leading growth private equity firms focused on technology. Cyncly is seeking a hands-on Engineering Manager to lead a high-performing team in building its next-generation payments platform. This role is suited for an experienced full-stack engineer with recent and strong C#/.Net experience, a comprehensive understanding of the payments ecosystem, and a desire to develop teams while remaining technically involved. The position involves balancing technical leadership, team management, and individual mentorship, contributing to the evolution of the company's cloud-native payments infrastructure. The ideal candidate thrives in agile environments and is passionate about empowering engineers.

Requirements

Minimum of 5 years’ experience in a professional software development environment working with and leading technical teams.
MS/BS degree in Computer Science, Engineering or equivalent preferred.
Proven and recent experience as a full-stack engineer with strong C#/.NET backend expertise and modern front-end capabilities.
Deep understanding of the end-to-end payments ecosystem, including transaction flows, settlements, compliance, and fraud prevention.
Hands-on experience integrating with external payment processors, acquirers, and platforms like Stripe Connect, Braintree, or Adyen.
Hands-on experience with DevOps practices and tools (e.g., Terraform, Docker, GitHub Actions).
Solid understanding of cloud-native architectures (e.g., microservices, CI/CD, container orchestration).
Track record of technical leadership and mentoring in a fast-paced, agile environment.
Deep understanding of Scrum practices, and ability to work at both the tactical and strategic team level, partnering with the Product Manager of payments to deliver new features and capabilities.
Excellent communication and collaboration skills, with a servant-leader mindset.
Ability to effectively communicate to key stakeholders at all levels within the organization.

Nice To Haves

Experience with PCI-DSS compliance and other regulatory frameworks.
Experience with Stripe Connect.
Exposure to global acquiring banks, payouts, chargebacks, and KYC/AML processes.
AWS experience.

Responsibilities

Lead and mentor an offshore full-stack engineering team responsible for mission-critical payments systems.
Guide the technical direction of the platform, with hands-on involvement in architecture and code (primarily C#/.NET).
Drive seamless integrations with third-party payment gateways and acquirers, such as Stripe Connect, Adyen, or Worldpay.
Ensure high availability, scalability, and security in modern cloud pipeline architectures (e.g., Azure – must-have, AWS – nice-to-have).
Collaborate closely with product managers, designers, and stakeholders to define technical requirements and deliver new features and enhancements.
Champion agile methodologies, especially Scrum, and drive continuous improvement in engineering processes.
Provide coaching, feedback, and career development for engineers at various levels.
Work closely with peers within R&D to support initiatives.
Take direction from VP R&D – EBS and CTO.