SENIOR MANAGER OF DIGITAL MARKETPLACES - HYBRID - TAMARAC, FL

CITY Furniture

1d•$90,000 - $110,000•Hybrid

About The Position

As Senior Manager of Digital Marketplaces, this role is responsible for establishing and scaling CITY’s presence across third-party marketplace channels, including Amazon, Wayfair, and future platforms, to drive incremental revenue growth and deliver a high-quality customer experience beyond owned digital channels. The Senior Manager of Digital Marketplaces will also build the operational foundation for marketplace selling, oversee product data and feed integrity, execute marketplace advertising strategy, and cross-functionally partner with Merchandising to ensure reliable fulfillment and strong channel health. Your contributions will lay the groundwork for Marketplace as a meaningful growth engine at CITY.

Requirements

Strong project management skills with the ability to manage multiple workstreams
Analytical mindset with the ability to translate data into actionable insights
High attention to detail, particularly in product data and feed management
Self-starter with a builder mentality; comfortable operating in a new and evolving channel
Strong communication and influencing skills across cross-functional teams
Results-oriented with ownership over channel performance
Critical thinking and problem-solving skills within platform, logistics, and data environments
Bachelor’s degree in Business, Marketing, Supply Chain, or related field
5+ years of experience in eCommerce or digital merchandising
3+ years of hands-on marketplace experience (Amazon Seller/Vendor Central, Wayfair, or similar platforms)
Marketplace Platform Experience: Amazon Seller Central and/or Vendor Central, Wayfair Partner Home, and additional third-party marketplace platforms
Feed Management & Syndication Tools (e.g., Feedonomics, ChannelAdvisor, Linnworks, or equivalent)
Product Information Management Systems (PIM)
Marketplace Advertising Platforms (Amazon Ads, Sponsored Products, Wayfair Sponsored Listings, or equivalent)
Web Analytics (Google Analytics or equivalent)
Order Management Systems (OMS)
eCommerce Taxonomy and Product Data Standards
Solid knowledge of marketplace logistics programs including drop-ship, FBA, and carrier-routed fulfillment models

Nice To Haves

Experience launching or scaling marketplace channels strongly preferred
Experience in home furnishings or home décor a plus
Amazon Advertising Certification preferred
Relevant eCommerce or digital marketing certifications a plus

Responsibilities

Lead the end-to-end launch of CITY Furniture’s marketplace presence across Amazon, Wayfair, and additional platforms
Establish seller/vendor accounts, integration architecture, and scalable operational workflows
Partner with Technology and external platform teams to ensure stable system integrations and API connectivity
Define and document standard operating procedures for onboarding, listing management, and ongoing channel operations
Own the accuracy and completeness of all product data across marketplace channels
Partner with Merchandising, Ecommerce, and Technology to align product attributes, imagery, pricing, and inventory with platform requirements and brand standards
Manage feed syndication tools and PIM integrations to scale product publishing
Identify and resolve data issues impacting listing visibility, suppression, and buy box performance
Develops and executes marketplace advertising strategies across sponsored product, display, and brand advertising programs on Amazon, Wayfair, and other active platforms
Manages advertising budgets in alignment with VP-defined channel targets, optimizing bids, keyword targeting, and campaign structure to drive return on ad spend
Monitors channel performance against revenue and margin goals, identifies growth opportunities, and contributes actionable recommendations to quarterly and annual planning
Serves as the Digital Commerce point of contact for marketplace logistics and fulfillment operations
Partners with Supply Chain and Operations to ensure fulfillment programs—including drop-ship, FBA, and carrier-routed delivery—are configured correctly and performing to platform SLA requirements
Proactively monitors seller health metrics, defect rates, and late shipment performance, and escalates issues with urgency to protect channel standing
Stays current on evolving marketplace fulfillment requirements and programs, and brings forward recommendations to leadership
Utilizes strong business analytics skills to track and interpret marketplace performance across revenue, conversion, advertising efficiency, and seller health metrics
Delivers regular performance reporting to the VP of Digital Commerce, connecting marketplace execution to business outcomes
Proactively surfaces trends, anomalies, and optimization opportunities, and contributes insights to cross-channel digital commerce planning
Works closely with Merchandising, Site Content, Technology, Supply Chain, and Marketing to align marketplace strategy with broader CITY Furniture business priorities
Communicates channel requirements, platform updates, and operational dependencies clearly to internal stakeholders
Participates in cross-functional planning cycles and contributes a marketplace lens to enterprise digital commerce roadmap discussions
Adheres to all assigned Standard Work and Role and Responsibilities for your role.
Additional duties may be assigned as needed, beyond those listed in the responsibilities. Changing business conditions may trigger changes to job responsibilities (i.e., COVID-19).

Benefits

Competitive and Transparent Compensation
Visibility into all Associate-level pay ranges within your department
Opportunity for performance-based and profit sharing bonuses
Workforce and Demand Planning for Leveled Workload
Paid Vacation & Sick Time
Paid Parental leave
Opportunity for Flexible Work Environment and Schedule (varies by department and role)
Community involvement and volunteer opportunities
Free virtual healthcare services (for Associates enrolled in our medical plans)
Medical options include Employer-funded HSA options
Vision to support your eye health and well-being
100% Employer-paid Dental option available to all Associate
Employee Assistance Program (EAP)
Life & Disability Insurance 100% employer-sponsored options
Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
401(k) - once enrolled, Associates are 100% vested with discretionary Company Match
Roth 401K Option
Financial Wellness webinars
90% Promote from Within
Access to various training for professional development
Individual Development Plan (IDP) (varies by department)
Associate Purchase Discount Program
And so much more….