Senior Manager of Digital Content & Merchandising

Sherwin-Williams • Cleveland, OH

5d • $119,013 - $154,168 • Onsite

About The Position

The Sr. Manager of Digital Content & Merchandising is responsible for managing and advancing the global digital content strategy, content operations, search optimization, and digital merchandising capabilities that support customer acquisition, engagement, retention, and revenue growth across Performance Coatings Group (PCG). This leader drives a customer-centric content ecosystem spanning divisional websites, digital customer portals, self-service experiences, eCommerce applications, and emerging AI-enabled digital channels. The position is accountable for ensuring content is optimized for both traditional search engines and AI-driven discovery experiences while delivering scalable governance and operational excellence across global markets. The Sr. Manager collaborates closely with Marketing, Product Management, Customer Experience, and regional teams to deliver consistent, high-quality digital experiences aligned with business objectives.

Requirements

• Contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised.
• Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Responsibilities

• Managing and advancing the global digital content strategy
• Managing content operations
• Managing search optimization
• Managing digital merchandising capabilities that support customer acquisition, engagement, retention, and revenue growth across Performance Coatings Group (PCG)
• Driving a customer-centric content ecosystem spanning divisional websites, digital customer portals, self-service experiences, eCommerce applications, and emerging AI-enabled digital channels
• Ensuring content is optimized for both traditional search engines and AI-driven discovery experiences
• Delivering scalable governance and operational excellence across global markets
• Collaborating closely with Marketing, Product Management, Customer Experience, and regional teams to deliver consistent, high-quality digital experiences aligned with business objectives

Benefits

• bonus
• commissions
• long-term incentive compensation awards
• retirement
• health care
• total well-being
• daily commute

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed