Senior Manager of Client Engagement & Project Management

Pharmaron • Franklin Township, NJ

8d • Hybrid

About The Position

The Senior Manager, Client Engagement & Project Management plays a pivotal leadership role within Pharmaron's Biometrics organization. This position blends strategic client engagement, pre-award collaboration, and end-to-end project leadership, serving as a trusted partner to clients while ensuring operational excellence across biometrics clinical programs.
Reporting into Biometrics leadership, you will help shape client strategy, guide study execution from proposal through delivery, and drive long-term partnerships through high-quality, compliant, and efficient project management.

Requirements

• Bachelor's or Master's degree in Statistics, Life Sciences, Medical Sciences, Data Management, or a related discipline.
• Bachelor's degree: 8+ years of experience in a Pharma or CRO environment, including 5+ years in project management.
• Master's degree: 6+ years of experience in a Pharma or CRO environment, including 3+ years in project management.
• Demonstrated experience managing client-facing biometrics or clinical projects within a CRO or similar environment.
• Proven experience supporting late-phase clinical trials and regulatory submissions.
• Strong knowledge of SOPs, WIs, ICH-GCP, and applicable global regulatory standards.
• Exceptional communication, stakeholder management, and client relationship skills.
• Proven ability to manage multiple complex projects, competing priorities, and cross-functional teams.
• Highly collaborative, proactive, and solutions-oriented leadership style.

Nice To Haves

• Prior hands-on experience in statistical programming or data management within clinical trials is highly preferred.

Responsibilities

• Partner with Biometrics and Operations leadership to support client strategy and growth initiatives.
• Identify and support opportunities to expand biometrics services across existing and new client engagements.
• Participate in pre-award discussions including feasibility assessments, scope definition, timelines, and resource planning.
• Collaborate closely with Commercial and Business Development teams to support proposal development from a biometrics perspective.
• Translate client requirements into practical, executable biometrics project strategies.
• Lead onboarding of new clients and studies, ensuring seamless transition from pre-award to execution.
• Build and maintain strong, trusted client relationships that support long-term collaboration.
• Lead end-to-end project management for biometrics components of clinical studies.
• Develop and maintain comprehensive project plans, timelines, budgets, and resource forecasts.
• Monitor project progress, proactively identify risks, and implement mitigation strategies.
• Serve as the primary client point of contact for assigned projects.
• Coordinate cross-functional teams including statistics, programming, data management, clinical operations, and quality.
• Ensure compliance with SOPs, ICH-GCP, regulatory requirements, and internal quality standards.
• Provide clear, consistent project updates to internal stakeholders and clients.
• Support continuous improvement initiatives and contribute to operational best practices.

Benefits

• Insurance including Medical, Dental & Vision with significant employer contributions
• Employer-funded Health Reimbursement Account
• Healthcare & Dependent Care Flexible Spending Accounts
• 100% Employer-paid Employee Life and AD&D Insurance, Short- and Long-Term Disability Insurance
• 401k plan with generous employer match
• Access to an Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees