Client Engagement Manager

PA Consulting • Boston, MA

23h • Hybrid

About The Position

PA has been at the forefront of drug delivery device development for more than 30 years, supporting a global client base of pharmaceutical, biotechnology, and medical device organizations. Our drug delivery team operates internationally across the U.S., UK, and Ireland, combining deep technical expertise with world‑class design, engineering, and science capabilities.
We are seeking a Client Development Lead to drive growth across Drug Delivery and Medical Device clients on a global basis, with many clients headquartered in the U.S. This role is focused on building senior‑level relationships, identifying high‑value growth opportunities, and advancing them through the early stages of the sales pipeline.
This is a growth‑oriented role requiring strong industry credibility, a deep understanding of regulated product development, and the ability to connect client challenges with PA’s design, engineering, and scientific expertise. While digital and data capabilities may support client solutions, the core focus of this role is drug delivery and medical device innovation.

Requirements

• Deep industry experience and network within drug delivery, medical devices, or combination products
• Proven experience in business development, consulting sales, or client leadership roles
• Strong understanding of regulated product development and lifecycle management
• Experience selling engineering, product development, R&D, or technical consulting services
• Ability to engage credibly with senior technical and commercial stakeholders
• Excellent communication, relationship‑building, and opportunity‑shaping skills

Nice To Haves

• Background in consulting, engineering services, or life sciences product development
• Experience supporting complex, multi‑stakeholder pursuits
• Ability to translate technical challenges into compelling business value propositions

Responsibilities

• Identify, qualify, and progress new business opportunities related to drug delivery systems, combination products, and medical devices
• Build and maintain senior‑level relationships across R&D, Product Development, Engineering, Clinical, and Commercial leadership
• Lead early discovery conversations and shape opportunities prior to formal pursuit
• Position PA’s capabilities in design, engineering, human factors, systems engineering, and regulatory support
• Partner with Principals, technical experts, and delivery teams to transition qualified opportunities into active pursuits
• Manage early‑stage pipeline activity in CRM, including opportunity tracking and stakeholder engagement
• Represent PA at key industry events throughout the year, building visibility and strengthening market presence
• Provide ongoing market and competitive insights to inform proposition development and growth strategy
• Working with device OEM and pharmaceutical clients to develop new drug delivery systems, including injection systems, inhalation devices, and wearables
• Supporting pharma and biotech clients developing drug‑device combination products, including those leveraging third‑party device platforms

Benefits

• Group medical insurance
• Health Savings Account with company match
• Teladoc and informed Nurse line resources
• Long term care plan
• Group dental insurance
• Vision plan
• 401(k) Savings Plan with company profit sharing contribution
• Commuter and Parking tax-savings benefit
• 15 days paid vacation days with the opportunity to buy five additional days
• 10 paid Holidays plus 10 paid sick days
• Company and Voluntary income protection benefits
• Gym and health incentive reimbursement
• Pet and legal insurance Plans
• Employee Assistance Plan
• Annual performance-based bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees