Client Clinical Engagement Manager

Imagine360

3d • Remote

About The Position

Imagine360 is seeking a Client Clinical Engagement Manager to join the team! The Client Clinical Engagement Manager serves as a strategic clinical partner to employer group clients, supporting Imagine360's mission to simplify healthcare and reduce costs. This role combines clinical expertise with client engagement, ensuring alignment between our clinical programs and each client's benefit strategy. You'll translate complex clinical data into actionable insights, drive adoption of evidence-based programs, and strengthen relationships through consultative, high-touch service.
Position Location: 100% remote

Requirements

• Education: MSN or advanced clinical degree required, MPH or MBA preferred.
• Experience: Minimum 8 years of clinical experience, with at least 3 years in a client-facing or managed care setting.
• Experience with self-funded employers, TPAs, or health plans strongly preferred.
• Strong analytical skills with ability to interpret complex clinical and cost data.
• Exceptional communication and presentation skills for executive audiences.
• Proven ability to build trust and credibility with senior stakeholders.
• Comfort with Microsoft Office Suite and virtual collaboration tools (Teams, Zoom).
• Ability to travel as needed for client meetings and strategic reviews.

Nice To Haves

• MPH or MBA preferred.
• Experience with self-funded employers, TPAs, or health plans strongly preferred.

Responsibilities

• Act as a clinical consultant and trusted advisor to employer clients, supporting renewals and expansion of Imagine360 medical management solutions.
• Deliver semi-annual and annual client reviews, highlighting clinical outcomes, cost savings, and opportunities for improvement.
• Analyze medical and pharmacy claims, biometrics, and engagement data to identify cost drivers, care gaps, and population health risks.
• Recommend benefit design strategies and clinical programs (e.g., chronic condition management, transplant protocols, mental health initiatives) to improve outcomes and control costs.
• Provide clear, compelling presentations and reports to executive-level stakeholders.
• Collaborate with internal teams (Account Management, Analytics, Care Coordination, PBM partners) to ensure seamless delivery of clinical solutions.
• Serve as the escalation point for complex clinical inquiries and ensure timely resolution.
• Educate brokers and client stakeholders on trends in population health, cost containment, and value-based care.
• Support Account Managers in articulating the clinical value of Imagine360's services during renewals and strategic planning.
• Evaluate vendors in the clinical space for complimentary support to add to existing medical management programs and department.
• Design and help lead and implement innovative solutions and incentives.
• Ensure all recommendations adhere to evidence-based guidelines and regulatory requirements.
• Experience with care management software platforms and comfort with drilling in and summarizing care management activities.
• Ability to operate autonomously in a fast-paced environment.

Benefits

• Multiple Health plan options
• Company paid employee premiums for disability and life insurance
• Parental Leave Policy
• 20 days PTO to start / 10 Paid Holidays
• Tuition reimbursement
• 401k Company contribution
• Company paid Short & Long term Disability plus Life Insurance
• Professional development initiatives / continuous learning opportunities
• Opportunities to participate in and support the company's diversity and inclusion initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Manager