Senior Manager, New Product Introduction Systems & Process Integration

Becton Dickinson Medical DevicesSan Diego, CA
Onsite

About The Position

We are seeking a highly motivated Senior Manager, NPI Systems & Process Integration to play a critical leadership role in enabling speed, scale, and predictability for New Product Introduction (NPI) across the Biosciences Reagents & Assays Segment. This role serves as a key interface between the Segment, Enterprise IT, and the Transformation Office (Innovation Excellence), ensuring that business processes, system capabilities, and enterprise standards are tightly aligned to support high‑volume, globally scalable NPI execution. Operating in a highly cross-functional environment, this leader translates business needs into system and process requirements, drives disciplined integration execution, and ensures adoption of best practices that enable efficient product lifecycle management across Research and Clinical Reagents.

Requirements

  • Bachelor’s degree required
  • 8+ years of experience in program leadership, systems integration, or business process enablement within life sciences, diagnostics, medical devices, or similarly regulated industries required
  • Demonstrated success partnering with Enterprise IT and process excellence or transformation teams required
  • Experience supporting enterprise business systems (e.g., PLM, ERP, master data platforms) in product development or lifecycle management contexts required
  • Strong understanding of New Product Introduction in regulated, high‑complexity environments.
  • Ability to translate business objectives into structured system and process requirements.
  • Hands‑on experience supporting UAT, system rollout, and business readiness.
  • Exceptional stakeholder management, facilitation, and communication skills.
  • Comfort operating in ambiguity while driving disciplined execution.

Nice To Haves

  • Advanced degree (MBA, MS, or equivalent) preferred
  • Experience in reagents, assays, diagnostics, or clinical product development.
  • Familiarity with Innovation Excellence, Lean, or process maturity frameworks.
  • Exposure to Design Control and Quality System considerations within NPI.
  • Experience working across global or distributed organizations.

Responsibilities

  • Serve as the primary Segment representative to Enterprise IT and the Transformation Office, aligning Segment priorities with enterprise systems strategies and Innovation Excellence standards.
  • Establish and maintain Segment‑level requirements, KPIs, and service expectations related to NPI execution, master data quality, and lifecycle management.
  • Ensure consistent application of enterprise process frameworks while appropriately addressing Segment‑specific needs.
  • Lead development of business and user requirements that enable efficient, scalable end‑to‑end NPI processes across Research and Clinical Reagents.
  • Partner with IT, Transformation Office, Quality, R&D, Regulatory, and Operations to ensure systems and processes support: Increased launch velocity, Predictable execution at scale, Data integrity across the product lifecycle.
  • Drive clarity on process ownership, system interactions, and data flows across complex, multi‑system environments.
  • Work closely with the Transformation Office to deploy and embed Innovation Excellence principles into Segment NPI processes.
  • Support harmonization of practices and tools to enable consistency, scalability, and enterprise leverage.
  • Identify opportunities where system or process enhancements can further accelerate execution or reduce complexity.
  • Plan and lead User Acceptance Testing (UAT) activities with business stakeholders to ensure solutions meet defined requirements and are ready for operational use.
  • Coordinate issue resolution, risk assessment, and go‑forward recommendations.
  • Support change management by ensuring new or updated processes, systems, and roles are clearly defined and adopted.
  • Lead through influence in a complex, cross-functional organization with multiple stakeholders and competing priorities.
  • Proactively identify risks, dependencies, and trade‑offs impacting NPI execution and scalability.
  • Communicate clearly and concisely with senior leaders to drive alignment and decision‑making.

Benefits

  • Total Rewards program
  • Competitive package of compensation and benefits programs
  • Opportunities that promote a performance-based culture
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