The Senior Manager, Network Security Operations & Engineering leads the strategy, engineering, operations, and continuous improvement of critical network security and internet infrastructure platforms. The role oversees a team responsible for the availability, security, scalability, and performance of enterprise services supporting internal users, external customers, and business-critical applications. It owns the operational excellence and lifecycle management of Akamai CDN, certificate management, domain name management, DHCP, DNS, and WAF platforms, combining technical leadership, strategic planning, operational discipline, and people management. The manager leads and develops engineering teams, sets objectives and performance measures, and fosters accountability, innovation, and continuous improvement. The role develops the roadmap and architecture standards for enterprise network security and internet infrastructure; partners with architecture, cybersecurity, cloud engineering, and application teams; and leads modernization, automation, and technology lifecycle efforts. The role provides oversight for platform availability, resiliency, security, performance, upgrades, vendor relationships, monitoring, and self-service capabilities. It ensures operational readiness for critical internet-facing services and leads incident, problem, change, and release management, root cause analysis, service-level reporting, capacity planning, disaster recovery, and business continuity. It also partners with Information Security on risk, vulnerability remediation, compliance, audits, and security improvements; communicates strategy and service health to senior leaders; and manages vendors, budgets, forecasts, and contracts. The position is located in Raleigh, North Carolina, with travel up to 10% as required for team meetings, vendor engagements, and business initiatives. It reports to the Director, Network Architecture & Engineering.
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Job Type
Full-time
Career Level
Senior