Senior Manager Network Operations

Providence•Renton, WA

About The Position

The Provider Network Operations Senior Manager is responsible for the development and operations of the USFHP provider network across multiple states, including provider recruitment and contracting, onboarding, ongoing provider relations, and credentialing. The role serves as a liaison for network providers and manages recruitment, contracting, and credentialing processes. It also manages relationships with external and internal regional medical group and ministry partners, streamlining workflows and creating consistency in interactions with those partners. The position creates, administers, and maintains tracking systems and analyzes data to provide leadership visibility, staffing projections, and timelines. The incumbent performs duties in a manner that promotes PacMed’s mission, values, and philosophy, and serves as a role model for the organization’s values and mission. The role is with Pacmed Clinics DBA Pacific Medical Centers, whose culture emphasizes patient-focused, whole-person care, understanding, commitment, mutual respect, and empowering caregivers.

Requirements

Bachelor’s degree or equivalent education/experience.
Six years of high-level administrative or program coordination experience, preferably in a healthcare setting.
Four years of leadership experience.
Two years of direct supervisory experience.
Track record of delivering high levels of customer satisfaction.
Demonstrated track record of being a change agent and improving teams and processes.
Experience working effectively with senior administrators and professionals, including handling confidential information and urgent matters professionally and in a timely manner.
Sophisticated project management experience.
Track record of efficiently prioritizing and organizing multiple requests.

Responsibilities

Develop and operate the USFHP provider network across multiple states.
Manage provider recruitment, contracting, onboarding, ongoing provider relations, and credentialing.
Act as a liaison for network providers and manage recruitment, contracting, and credentialing processes.
Manage relationships with external and internal regional medical group and ministry partners.
Streamline workflows and create consistency in interactions with regional partners.
Create, administer, and maintain tracking systems.
Analyze data and create reports for leadership visibility, staffing projections, and timelines.
Perform duties in a manner that promotes PacMed’s mission, values, and philosophy and model the organization’s values and mission.