Senior Manager, Network Engineering

Otis Elevator Co.•Farmington, CT

1d•$138,000 - $208,000•Onsite

About The Position

Otis is looking for a Senior Manager, Network Engineering to support Global Network Infrastructure and security which include but not limited to Global HQ and all factories. The successful candidate will have a broad understanding of all relevant networking technologies (inclusive of data, voice and video), in order to design operational processes and tools ensuring that all networking investments are moved into production properly, the operations teams know how to support them, and appropriate tools are in place to monitor global networks.

Requirements

A bachelor’s degree in engineering, computer science, computer engineering or related discipline
Seven to ten years of hands-on experience supporting advanced network technologies (LAN, WAN and Data Center) utilizing various product platforms such as Cisco, F5 Load Balancers, NetScout, Statseeker and firewalls, such as Fortinet
Seven to ten years of experience working with global-service providers and carriers within the telecommunications space
An understanding of how to implement SLAs and other metrics
Ten-plus years of experience working and supporting global network solutions, inclusive of routing protocols and switching technologies
Advanced understanding of TCP/IP, EIGRP, BGP, VLAN, VPN, Firewall, SDWAN and load balancers, as well as exposure to Wi-Fi technologies
Advanced cloud Networking experience in Azure and Google
Advanced AI Integration and Automation Experience with end-to-end automation for both Hybrid and on premises data centers and MultiCloud (Azure, AWS, GCP) network connectivity
Design and virtualize connectivity strategy across carrier facilities providing seamless automated integration between physical on -prem fabrics, public clouds and SDWAN/SASE architectures
Working knowledge and hands-on experience with different cloud services providers, specifically Azure and GCP (preferred)
Proven exposure and knowledge of cybersecurity and protocols (preferred)
Experience deploying automated security ensuring ZTNA strategies and corporate security baselines are enforced programmatically across all cloud and on-prem environments (preferred)
Applicants must have authorization to work in the U.S. now and in the future without sponsorship.

Nice To Haves

Cisco certifications are a plus

Responsibilities

Hold responsibility for Level 3 support of all technical issues
Engage with the technical support teams, third-party suppliers and OEMs to ensure that all issues are resolved promptly and within the pre-defined SLAs
Own the technical relationship with assigned vendors and partners
Drive a culture of continuous improvement in supporting and delivering processes with a metrics and measurement mindset
Design, build, and maintain Network Infrastructure for WAN/LAN/Firewalls (Cisco, Fortinet, Meraki)
Plan for the implementation of requests and enhancements consisting of new business requests
Act as subject-matter expert and technical engineer for the implementation of global network solutions in the data, voice and video space across all adopted Otis platforms
Responsible for network troubleshooting, fault detection, isolation and repair of global network systems for one or more company business units
Responsible for new systems’ implementation and upgrades, including methods and processes for operationalizing global-network investments with a high availability and business continuity mindset
Prepare detail level of network documentation and reports, as required

Benefits

401(k) plan with a generous company match and an automatic retirement contribution
Comprehensive medical, prescription drug, dental, and vision coverage from day one
Three weeks of paid vacation
Paid company holidays
Paid sick leave
Employee assistance programs
Wellness incentive programs
Life insurance
Disability coverage
Voluntary benefits, including options for legal, pet, home, and auto insurance
Generous birth/adoption and parental leave benefits
Adoption assistance
Tuition reimbursement program
Service anniversaries recognition
Spot performance bonus opportunities