Senior Manager, Network Development

Richemont•New York, NY

2d•$130,000 - $150,000

About The Position

Richemont, a global leader in the luxury sector, is seeking a Senior Manager, Network Development for Cartier North America. This role is responsible for leading the end-to-end coordination of retail development projects, including new boutique openings, relocations, renovations, and expansions, within a specific regional scope. The position acts as a central orchestrator, ensuring strategic alignment, governance, operational readiness, and successful execution by connecting various functions such as Retail Performance, Real Estate, SDP, Retail Operations, HR, Client, Product, Marketing, Finance, and HQ stakeholders. The goal is to translate business objectives into executable plans and deliver exceptional boutique openings across North America.

Requirements

Bachelor's or Master's degree in Business, Engineering, Architecture, Project Management, Retail Management, or related field.
8–10 years of experience in project management, retail development, operations, or luxury retail.
Proven experience leading large-scale, cross-functional projects with multiple stakeholders.
Strong project management expertise.
Excellent stakeholder management and influencing skills.
Ability to manage multiple projects and priorities.
Advanced PowerPoint and Excel capabilities.
Experience with project planning and governance tools.
Strategic thinker with strong business acumen.
Exceptional organizational and execution skills.
High level of ownership and accountability.
Collaborative and relationship oriented.
Ability to operate effectively within matrix organizations.
Strong communication skills.

Nice To Haves

Experience in boutique development, retail expansion, store openings, hospitality, or luxury environments strongly preferred.

Responsibilities

Lead Brief Phase Development & Project Definition: Coordinate the development of boutique project brief and business cases, consolidate inputs from various stakeholders, develop and maintain sales forecasts and strategic rationale, facilitate project validation and governance reviews, ensure alignment between commercial objectives and project investment decisions, and support APS launch.
Orchestrate 360° Boutique Openings: Lead cross-functional taskforces for boutique openings, expansions, and relocations, establish and manage integrated project plans covering all workstreams (Retail Operations, HR & Recruitment, Product & Assortment, Client Development, Marketing & Communications, Training & Learning, IT & Security, Facilities & Services), ensure timely delivery of milestones, drive risk identification and mitigation, and maintain executive visibility.
Governance, Planning & Stakeholder Management: Establish project governance frameworks and meeting cadences, facilitate decision-making among cross-functional and international stakeholders, prepare executive-level updates and presentations, define ownership and responsibilities, and build strong partnerships across Regional, HQ, and Richemont functions.
Operational Readiness & Boutique Launch: Lead readiness assessments from pre-opening through post-opening stabilization, coordinate recruitment, training, client strategy, operational readiness, assortment planning, and boutique activation, ensure alignment to opening objectives and timelines, drive lessons learned and continuous improvement, and orchestrate the post-opening phase.
Project Management Excellence: Develop and maintain project management tools, dashboards, critical paths, and reporting standards, track progress, risks, budget impacts, and key decisions, standardize methodologies and best practices, and contribute to the evolution of the Network Development operating model.