Senior Manager - Medical Consulting

Mercer•New York, NY
•$132,500 - $265,000•Hybrid

About The Position

Marsh is seeking a Delivery Leader to join its Federal Health Practice leadership team and support Federal Health opportunities. The role calls for thought leadership, strong client delivery capabilities, and subject matter expertise across publicly funded healthcare delivery systems. The position contributes to intellectual capital for its specialty area and manages project scope, timelines, client satisfaction, budgets, profitability, and project success. The Senior Manager oversees project teams and workstreams, ensuring product quality, timelines, and budgets while serving as a trusted advisor between clients and internal teams. The role also supports growth with existing and new staff teams and clients. It includes leadership, mentoring, project delivery, client account growth, sales support, and collaboration across clinical, financial, policy, operations, and data analytics teams. This is a hybrid or remote position supporting Public Sector Federal Health clients. Flexible hours may be required to accommodate client needs and collaboration across time zones; otherwise, typical Eastern Standard Time working hours are 9 a.m. to 5 p.m. Travel is required at 25% and varies with client engagements and staffing needs. Marsh colleagues are expected to be in their local office or onsite with clients at least three days per week. Office-based teams identify at least one weekly anchor day for in-person team collaboration. The applicable base salary range is $132,500 to $265,000. Pay is determined based on factors including experience, skills, training, location, certifications, education, and applicable minimum-wage requirements. The position may also be eligible for performance-based incentives. The total rewards package includes health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs, and employee assistance programs.

Requirements

  • Active license as a qualified healthcare professional.
  • Proven experience in health transformation thought leadership for federal health or related sectors, including on-the-ground experience supporting publicly funded health systems from a government perspective.
  • Deep technical knowledge of healthcare systems and ability to work across clinical, financial, policy, operations, and data analytics teams and subject matter experts.
  • Strong leadership and managerial skills, including a track record of training and developing staff in a rapidly changing work environment.
  • Demonstrated ability to deliver complex projects on time and within budget.
  • Familiarity with managed healthcare, including commercial healthcare, Medicaid managed care, Medicare Advantage, or TRICARE.
  • Excellent communication skills and ability to engage effectively with internal and external senior leaders and diverse stakeholders.
  • Ability to identify business development opportunities and contribute to account growth strategies.
  • Strong analytical and problem-solving skills with attention to detail.
  • Proficiency with project management tools and methodologies.
  • Ability to work independently and supervise others in a remote environment while collaborating with distributed teams.

Responsibilities

  • Serve as a member of the Federal Health Practice leadership team.
  • Act as delivery leader and subject matter expert for publicly funded health systems, providing expert guidance and strategic direction.
  • Manage project delivery to ensure workstreams are completed on time, within scope, and within budget and meet client expectations.
  • Lead and mentor project staff, providing training, development opportunities, and performance feedback.
  • Manage experienced professionals who exercise latitude and independence in assignments.
  • Identify and capture organic growth opportunities within federal health client accounts to expand service offerings and enhance client value.
  • Provide input on pricing and profitability to client teams and business leaders.
  • Support sales efforts through peer review, technical knowledge, and project scope development.
  • Communicate delivery risks, issues, and staff performance to Federal Health Practice leadership and facilitate timely decision-making and risk mitigation.
  • Collaborate with cross-functional teams, including health system experts, analysts, and client representatives, to drive project success.
  • Develop and oversee project plans, status reports, and documentation to support transparency and accountability.
  • Recommend process enhancements and best practices to support continuous improvement.

Benefits

  • Health and welfare benefits
  • Tuition assistance
  • 401(k) savings and other retirement programs
  • Employee assistance programs
  • Potential eligibility for performance-based incentives
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