Senior Manager, Marketplace, DashPass Strategy & Operations

DoorDash Canada • Toronto, ON

83d

About The Position

DoorDash is looking for a Strategy & Operations Senior Manager to help grow DoorDash’s International subscription business. We are seeking someone to join our team who can generate insights, conceptualize & test new products, and implement experiences that will reach millions of people around the world. DashPass is one of DoorDash’s fastest growing & highest priority businesses, meaning you’ll have the opportunity to make a big impact on the company at large.
This role will own DashPass Canada business end-to-end, with the goal of building a best-in-class membership for the most engaged users on DoorDash. On a typical day, you might lead a new initiative, run and refine experiments to improve subscriber retention, dive into data to explain market performance at the lowest level of detail, author long-term strategy roadmaps and translate them into actionable plans to hit business OKRs, and make sure we never stop learning & executing.
Our best Strategy & Operations Senior Managers have strong product vision, are equal parts analytical and creative, have exceptional interpersonal and relationship-building skills, and are willing to roll up their sleeves and do whatever it takes to make their business successful. They are also proven cross functional leaders who excel at influencing up and motivating a team towards a goal.
You’re excited about this opportunity because you will…
Strategize - Innovate and work on product strategy within the DashPass business
Experiment – Use data-driven decision-making and sound business judgment to run tests on everything from new features to lifecycle programs to pricing
Analyze – Build models to evaluate the costs and benefits of various programs and experiments
Influence – Partner with many teams to make your ideas come to life; Product, Marketing, Analytics, Finance, Design, etc.
Build – Implement your ideas into scalable products and provide a world-class operation

Requirements

• You have 8+ years of experience in strategy, product, analytics, growth operations or related; subscription business or retention marketing experience is a plus
• You can solve analytical problems quickly, and are experienced in SQL and/or Excel
• You have a track record of leading cross-functional initiatives, hitting goals, and succeeding in a team environment
• You have experience defining scope and vision from ambiguous problems
• You enjoy solving different types of problems, and like thinking outside of the box. You like to learn new skills, and can apply them to your work quickly and independently.
• You are an owner, meaning you take responsibility for outcomes, have experience being in the driver’s seat, and want to shape the vision and direction of the company
• You have a bias towards action, are scrappy, and can pivot when you learn new information
• You can influence and motivate people at all levels across a variety of job functions

Responsibilities

• Strategize - Innovate and work on product strategy within the DashPass business
• Experiment – Use data-driven decision-making and sound business judgment to run tests on everything from new features to lifecycle programs to pricing
• Analyze – Build models to evaluate the costs and benefits of various programs and experiments
• Influence – Partner with many teams to make your ideas come to life; Product, Marketing, Analytics, Finance, Design, etc.
• Build – Implement your ideas into scalable products and provide a world-class operation

Benefits

• comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays
• full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed