Senior Manager, Marketing Operations

Mission Lane

1d • $134,000 - $158,000

About The Position

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind?
We’re looking for a leader with an uncompromising eye for detail, a deep background in complex direct mail cycles, and the technical fluency to build scalable marketing operations programs to join our team as the Senior Manager, Marketing Operations.
The Impact You’ll Make
You’ll drive forward our mission of empowering people to unlock financial progress by bridging the critical gap between creative strategy and technical execution for our direct mail marketing channel.
At its core, our mission depends on our ability to deliver the best fit credit offers to individuals who can benefit from them the most; your work ensures that these opportunities are delivered with absolute precision. Your primary objective is to evolve our Direct Mail engine into a flawless, scalable system that supports this essential connection.

Requirements

• 7+ years in Marketing Operations or Program Management, with specific experience managing complex, recurring direct mail cycles.
• Proven experience in a regulated industry where precision and compliance are essential.
• Technical proficiency in managing roadmaps and understanding complex data logic, such as segmentation and offer mapping.
• Experience managing direct reports and successfully influencing cross-functional technical teams like Data and Engineering.
• Hands-on experience managing print vendors, mail shops, and postal logistics.
• Ability to travel as needed.

Nice To Haves

• Direct marketing experience within the credit card or financial services industry.
• Experience moving a team from manual workflows to automated systems.

Responsibilities

• Serve as the final quality gatekeeper for all marketing campaigns, ensuring every offer, term, and disclosure is perfectly mapped in our highly regulated financial environment.
• Own and execute the Direct Mail technology roadmap, partnering with Engineering and Data teams to design scalable workflows.
• Identify opportunities to automate data processing and campaign building, reducing manual steps and accelerating our time-to-launch.
• Lead the production lifecycle, managing print vendor relationships, postal logistics (USPS), and inventory to optimize pricing.
• Directly manage and develop the marketing operations team, fostering a culture of uncompromising attention to detail and continuous growth.
• Improve and maintain robust documentation and processes for responding to audits with transparency and integrity.

Benefits

• Annual full-time starting base salary range: $134,000 - $158,000
• This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.
• Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed