Senior Manager, Marketing Operations

Flosum

9d•Remote

About The Position

Flosum is seeking a Senior Manager of Marketing Operations to serve as the technical backbone of their go-to-market engine. This role is responsible for understanding and maintaining the connections within the marketing technology stack, diagnosing and fixing issues quickly, and owning the full lead lifecycle. The ideal candidate will be a systems thinker, a self-starter, comfortable with ambiguity, diligent, detail-oriented, and a strong communicator. This is a build-and-own role with significant ownership, reporting directly to the Sr. Director of Revenue Operations.

Requirements

3–5 years of experience in revenue operations or marketing operations, preferably supporting a B2B go-to-market organization (SaaS preferred).
Hands-on experience with Salesforce.
Hands-on experience with Marketo or Pardot.
Systems thinking ability to map tool connections and dependencies.
Ability to act as a self-starter and deliver finished solutions from rough ideas.
Comfort with ambiguity and ability to bring structure to projects.
Relentless diligence and attention to detail.
Natural multitasking ability.
Sharp and credible communication skills.
Track record of mapping, documenting, or untangling marketing tech stacks.

Nice To Haves

Familiarity with sales engagement and pipeline tools such as Outreach, Warmly, or Qualified.
Comfort with Figma or similar tools.
Experience building documentation for marketing tech stacks from scratch.

Responsibilities

Own the architecture of the marketing operations tech stack (Salesforce, Marketo, Outreach, Warmly, Qualified, etc.) and understand system interdependencies.
Diagnose and fix technical issues such as lead routing breaks, sync failures, campaign errors, and data issues.
Transform high-level ideas or direction from leadership into finished, working solutions with minimal oversight.
Own the full lead lifecycle, including scoring, routing, and the handoff between marketing and sales.
Build and manage campaign operations in Marketo, including setup, execution, and reliable reporting.
Collaborate with Sales, RevOps, and other teams to align processes, data, and systems.
Take new tools and initiatives from conception to full implementation, including evaluation, building, documentation, and launch.
Maintain clean and well-documented systems to ensure scalability.
Manage multiple concurrent projects without compromising detail or quality.
Contribute a strategic point of view on best practices in marketing operations and implement them across systems and processes.