Senior Manager Learning Strategy

Floor & Decor

8d

About The Position

The Senior Manager Learning Strategy is responsible for defining and implementing learning strategies that build associate competence and confidence across Floor & Decor’s stores and support teams. This role takes a learner-centric, business-driven approach to identify capability gaps and deliver simple, effective, and scalable learning solutions that enable performance on the job.
You’ll operate close to the business - partnering with leaders, spending time in stores, and translating real-world needs into learning that drives results. This role plays a critical part in ensuring associates are equipped to deliver exceptional customer service, product expertise, and execution in a fast-paced retail environment.

Requirements

• 6+ years of experience in Learning & Development, Talent Development, or a related field, preferably supporting a multi-unit, front-line workforce
• Proven ability to build and execute learning strategies that drive business performance and associate readiness
• Experience designing innovative, simple, scalable learning solutions that enable application on the job
• Strong partnership and influencing skills with business leaders and cross-functional teams
• Ability to translate operational needs into practical, high-impact learning experiences
• Experience with modern learning approaches such as microlearning, coaching, and experiential learning

Nice To Haves

• Bachelor’s degree in Business, Human Resources, or a related field preferred

Responsibilities

• Assess Learner Needs & Business Priorities
• Evaluate learner capabilities by observing the store environment, reviewing job expectations, and connecting with associates and leaders closest to the work
• Maintain a strong understanding of Floor & Decor’s products, services, and operational workflows to ensure learning is relevant and actionable
• Define Learning Strategy & Solutions
• Recommend practical, performance-focused solutions that improve associate readiness, productivity, and confidence
• Ensure solutions emphasize simplicity, speed to proficiency, and application on the job (e.g., microlearning, coaching, experiential learning)
• Influence & Partner with the Business
• Build strong relationships with stakeholders at all levels to ensure alignment, adoption, and impact
• Navigate challenges directly while maintaining trust and credibility
• Align learning strategies to leadership expectations, success profiles, and talent priorities
• Advance AI-Enabled Learning & Innovation
• Identify where AI can meaningfully improve associate performance and speed to proficiency, and embed those solutions into learning strategies
• Pilot and scale practical AI tools that streamline content creation and deliver real-time, in-the-moment performance support

Benefits

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
• Work-life balance, including:
• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees