Senior Manager, Learning & Development

Cosan Group • Tampa, FL

6d • Hybrid

About The Position

Cosán Group is a leading healthcare services organization committed to delivering exceptional preventive care for at-risk older adults. As Senior Manager, Learning & Development, you’ll build the foundation of our training programs—starting with clinical onboarding and expanding to enterprise-wide learning initiatives. Join a mission-driven team where your work directly enables workforce readiness, performance, and scalability across the organization.

Requirements

• Bachelor’s degree in Healthcare Administration, Education, Human Resources, or related field, or equivalent experience.
• 5–8 years of experience in training, learning & development, clinical education, or clinical operations.
• Demonstrated experience building training programs, onboarding materials, or learning content from scratch.
• Experience translating workflows or operational processes into structured training materials.
• Hands-on experience working with LMS platforms (building and maintaining content).
• Strong organizational, communication, and execution skills.
• Ability to work independently and manage multiple priorities.

Nice To Haves

• Experience in a healthcare, clinical operations, or care management environment.
• Familiarity with care management programs (e.g., CCM, PCM, RPM).
• Instructional design experience or familiarity with adult learning principles.
• Experience in a high-growth or fast-paced environment.
• Experience supporting training for remote or distributed teams.

Responsibilities

• Design, build, and implement training programs, starting with clinical onboarding and expanding to enterprise needs.
• Translate clinical care models, workflows, and SOPs into structured training content, including LMS modules, job aids, and guides.
• Create practical, role-specific onboarding programs that support workforce readiness and performance.
• Develop and maintain 30-, 60-, and 90-day onboarding programs for clinical roles.
• Partner with Clinical Operations and Care Model & Quality to ensure training aligns with care delivery standards and workflows.
• Continuously improve onboarding programs based on feedback and performance outcomes.
• Build and manage LMS content, structure, and learning paths.
• Upload, maintain, and update training materials and course assignments.
• Track training completion and ensure alignment with organizational expectations.
• Develop training materials including SOPs, workflows, job aids, and digital learning modules.
• Partner with subject matter experts to capture knowledge and translate it into scalable training content.
• Ensure content is clear, practical, and aligned to adult learning principles.
• Work closely with Clinical Operations, Clinical Performance, and other departments to identify training needs.
• Support rollout and adoption of new workflows, processes, and tools through effective training.
• Act as a bridge between clinical design and day-to-day execution.
• Track onboarding effectiveness, training completion, and early performance indicators.
• Identify gaps in training and recommend improvements.
• Continuously refine content and programs based on data and feedback.

Benefits

• Competitive salary commensurate with experience.
• Paid Time Off + Company Holidays.
• Medical, Dental, Vision Insurance.
• Complimentary Life Insurance.
• 401(k) Plan.
• Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage.
• Employee Assistance Program including mental health resources.
• Company-provided equipment (laptop, monitor, headset, etc.).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior