Senior Manager, Learning & Development

Fleet Feet•Carrboro, NC

4d•Hybrid

About The Position

The Senior Manager, Learning and Development, is responsible for developing and implementing comprehensive learning strategies to enhance employee skills, performance, and career development. This role involves designing, delivering, and evaluating people and training programs, leading organizational development initiatives, and fostering a culture of continuous learning. This position will be expected to come in and learn about existing programs, make enhancements to those programs, and build a learning strategy for our Retail, Store Support (HQ), and Distribution Center workforces as we work to build and grow Fleet Feet’s talent bench. This role is highly collaborative, and we’re looking for someone who enjoys driving alignment, proactively overcommunicating with key stakeholders, and actively contributing to both the process and the solutions. This position is hybrid, with the expectation of being in the office 2-3 days per week. Apply now and help us inspire the runner in everyone.

Requirements

7+ years of experience in learning and development, 1-2 years of people management experience is a plus
Expertise in design, curriculum development, and program evaluation.
Solid understanding of adult learning principles and methodologies.
Proficiency with learning technologies and tools.
Exceptional communication, presentation, facilitation, and interpersonal skills.
Ability to manage multiple projects with competing deadlines.
Experience in budget management and vendor negotiation.

Responsibilities

Own and enhance existing programs (Mentorship, Lunch and Learns, Employee Resource Groups, Performance Management, Manager Training, Employee Engagement, Talent Development) and design impactful training to support leadership, technical skills, and professional development.
Deliver training sessions in person and virtually as needed.
Align with and execute on Fleet Feet’s annual and long-term plan, while understanding business needs shift.
Complete a needs analysis to identify gaps
Create and implement a strategic learning and development plan aligned with needs analysis summary, organizational goals, and Fleet Feet’s strategic roadmap and priorities.
Identify current and future skills gaps and recommend learning to address them.
Implement programs to develop emerging leaders and enhance leadership capabilities across all levels, using Talent Review insights and data.
Partner with senior leadership to identify and address leadership gaps and identify learning opportunities to close those gaps.
Enhance and provide tools and resources for employees to own their career growth.
Lead and execute our internal talent assessment process, including managing logistics, facilitating meetings, partnering with leaders to assess talent, and synthesizing data to strengthen our talent bench.
Collaborate with internal teams and managers across the organization to integrate learning initiatives with performance management processes.
Support the development of coaching and feedback capabilities within the organization and look to revamp the current Performance Review process (forms, cadence, etc)
Establish metrics to measure the effectiveness of learning initiatives.
Use feedback and data to identify themes and improve programs continuously.
Manage the learning and development budget effectively.
Responsible for vendor relationships and negotiating contracts for external training services.
Work closely with HR Operations, the HR Department, Retail Operations, and other cross-functional teams to align learning initiatives with organizational values and priorities.
Be curious, seek to understand, ask questions, and work to understand Fleet Feet and our various lines of business.
Promote a culture of learning, innovation, and employee engagement.
Communicates effectively by understanding audiences, tailoring messages to meet their needs, and proactively sharing clear, timely information to build alignment and trust across teams.

Benefits

401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores.
Exclusive Discounts: Enjoy savings on industry-leading products and specialized training programs.
Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission.
Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day.
Benefits Summary: For full-time employees (30+ hours/week), check out our Fleet Feet benefits summary for details on healthcare, wellness, and more.

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