Senior Manager, Journey Production

Cochlear•Lone Tree, CO

9d•$142,000 - $150,000•Hybrid

About The Position

Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care. About the role Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission! If you are passionate about marketing and providing a personalized and seamless experience that engages our customers and professional, this is a fantastic opportunity to join the Digital Marketing team at the global leader in implantable hearing devices! In this role, you will be based in our Americas head office in Lone Tree, CO. This role is hybrid, requiring you to be in the office 3 days per week minimum, with 2 days per week working from home. Your success in this role is measured by engaging our customers and professionals, driving revenue and building brand loyalty. Work collaboratively with key stakeholders on related aspects of integrations (Salesforce), Marketo integrations via SOAP and REST APIs, database health, and new initiatives.

Requirements

10+ years Hands on experience in deploying and managing a Salesforce, Marketo marketing automation instance (or enterprise marketing automation platform) at the global,enterprise, level (campaigns, programs, nurture programs, lead scoring, routing, best practices, and success / reporting metrics)
3+ years people management experience in a fast-paced setting
Expert in landing page user experience and optimization strategies
Experience working with Salesforce.com (SFDC)
Good understanding of HTML, CSS, and JavaScript
Superior project management and organization skills with high level of attention to detail
Ability to work independently and within a team environment
Self-motivated, able to plan work effort and manage to schedule and prioritize
Hands-on Marketo experience in an advanced/admin capacity
Innovative thinker, creative problem solver
Demonstrated ability to collaborate, build consensus, and communicate your ideas
Ability to excel in a dynamic fast-paced, highly demanding environment

Nice To Haves

Marketo certified preferred

Responsibilities

Plan, build and execute cross-channel communications, campaigns and nurture programs in a flexible and timely manner.
Manage set-up and configuration of data-driven campaigns ensuring deliverability on time and within compliance standard.
Establishing a range of automated marketing campaigns based on a set of criteria.
Reviewing existing marketing campaigns across the business and automating where appropriate.
Provide a problem solving and determination when ‘point of escalation’ to platform owner(s) marketing platform team is needed for technical support or QA.