Senior Manager, IT Security

7-ElevenIrving, TX
Remote

About The Position

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience. The Senior Manager of Cybersecurity Operations is responsible for the operational component of the Information Security program at 7-11. This will include both defensive and offensive functions. The ideal candidate will be a strategic leader who can manage a team of cybersecurity professionals and ensure the protection of the 7-11 business from cybersecurity threats. This role reports directly to the Chief Information Security Officer (CISO).

Requirements

  • 10+ years of experience in cybersecurity with at least 5 years leading SOC or incident response functions at scale.
  • Bachelor's degree in computer science, Information Technology, or equivalent experience.
  • Proven ability to lead during crises and communicate effectively with senior leadership.
  • Experience managing global or multi-regional teams and 24x7 operations.
  • Deep expertise in incident response, threat analysis, detection engineering, and cyber defense tools (SIEM/SOAR/EDR/NDR).
  • Strong understanding of cloud platforms (Azure, AWS, GCP) and hybrid enterprise environments.
  • Experience in a global Fortune 500 or similarly complex global organization.
  • Experience with zero trust strategies, advanced correlation logic, and automation at scale.
  • Familiarity with ITIL, DevSecOps practices, and security monitoring for OT/ICS environments.

Nice To Haves

  • Master's degree is preferred.
  • Certifications such as CISSP, CCNA/CCIE (or other Cisco certifications), GIAC, CCSE, CEH, CCSK, GIAC or similar.

Responsibilities

  • Manage a team of ~ 30 professionals (onshore, offshore and remote) and working collaboratively with an Information Security team of ~ 100 team members.
  • Operate in a matrixed organization.
  • Build strong relationships with IT organization (~1,200 professionals) and the business at large, including Infrastructure and Operations, Digital, AI and Data, Store Technology, Back-office systems, Regulatory, Legal and Compliance, etc.
  • Develop strong relationships with international, national, quasi-government and business and independent functions that drive cybersecurity innovations and operations or otherwise advise or guide Information Security activities.
  • Demonstrate strong literacy on AI, including use of people, process and technologies to mitigate that rapidly transforming the AI enable/generated threat environment.
  • Establish agility across on premises as well as cloud instances; ensure the appropriate level of visibility and threat management across all operating environments.
  • Actively develop, mature and implement a robust Threat Intelligence program.
  • Synthesize multiple threat intelligence feeds to ensure an accurate and actionable resource for cybersecurity operations.
  • Mature and further operationalize the cybersecurity Incident Response program.
  • Refine the current Incident Response plan to account for the ever-changing cybersecurity threat landscape.
  • Ensure a (24x7x365) Security Operations Center (SOC) that is the real-time “eyes and ears” of the Information Security program.
  • Must be fully aligned and integrated with the Incident Response team and be fully conversant on all cybersecurity tools (SIEM, in particular).
  • Remain fully aligned and engaged in all Information Security functions, including: Forensic support, Cybersecurity defensive and offensive operations, Vulnerability Management, Endpoint Protection, Penetration Testing, Application Security, Cloud Security, Artificial Intelligence, Data Security.
  • Operationalize the use of SIEM, SOAR, EDR, NDR, and many other cybersecurity technologies; ensure scalability, performance, and global standardization.
  • Publish key metrics, trends, KPIs and CSFs to ensure ongoing maturity of the Cybersecurity Operations tower.
  • Continually assess and modify tools of measurement to demonstrate efficacy of the program.
  • Ensure SOC operations align with industry frameworks (NIST CSF, MITRE ATT&CK, Cyber Kill Chain, ISO 27001 and others).

Benefits

  • For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
  • For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.
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