Senior Manager IT Engagement Partner, People & Culture (P&C)

Philip Morris•Stamford, CT

9d•$149,600 - $187,000•Hybrid

About The Position

At PMI, the Senior Manager IT Engagement Partner for People & Culture (P&C) serves as the strategic technology advisor to the P&C organization, helping shape and enable HR’s digital future across employee experience, workforce administration, talent management, learning, payroll, and people analytics. The role bridges business and technology, translating P&C priorities into technology strategies, investments, and roadmaps. Within the Engagement Partner model, this position is accountable for business partnership, customer value realization, investment alignment, and technology roadmap outcomes across the P&C domain. The role partners with senior leaders to drive digital transformation, maximize business value, and deliver solutions that improve employee experience and support changing workforce needs. It works with product, architecture, business technology, and delivery teams and advocates for continuous improvement, operational excellence, and employee-centered technology experiences. PMI U.S. is building a modern nicotine business focused on a future without cigarettes. The company describes its Stamford, Connecticut headquarters as the center of its U.S. operations and offers a hybrid Smart Work model. PMI’s U.S. affiliates have more than 3,000 employees.

Requirements

Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
10+ years of experience in HR technology, digital transformation, business relationship management, technology consulting, or enterprise technology leadership roles.
Deep understanding of P&C processes, including Talent Management, Learning, Compensation, Payroll, Time Management, Workforce Administration, and Employee Experience.
Strong experience with enterprise HR platforms such as SAP SuccessFactors and related P&C technology ecosystems.
Demonstrated success developing technology strategies, business cases, investment plans, and multi-year roadmaps.
Proven ability to influence senior executives and drive alignment across complex, cross-functional organizations.
Experience leading large-scale transformation initiatives and delivering measurable business outcomes.
Strong strategic thinking, problem-solving, and analytical capabilities.
Excellent communication, presentation, negotiation, and stakeholder management skills.
Ability to manage competing priorities while maintaining a customer-centric mindset.
Legally authorized to work in the U.S.

Nice To Haves

Advanced degree.
Experience working within a global People & Culture or Human Resources organization.
Familiarity with Employee Experience platforms, Workforce Analytics, AI-enabled HR solutions, and emerging digital workplace technologies.
Experience supporting global payroll, talent, learning, or workforce transformation programs.
Knowledge of Agile product management, technology portfolio governance, and value realization methodologies.
Experience working in a matrixed, multinational environment with complex stakeholder groups.
Understanding of enterprise architecture principles and integration strategies within HR technology ecosystems.
Certifications in Business Relationship Management (BRM), SAP SuccessFactors, Agile, Product Management, or related disciplines.
Passion for innovation and leveraging technology to enhance employee experiences and business performance.
Experience serving as an Engagement Partner, Technology Business Partner, Relationship Manager, or similar strategic-facing technology leadership role.

Responsibilities

Partner with senior People & Culture leaders to understand strategic priorities, business challenges, and opportunities for technology-enabled transformation.
Serve as the primary technology relationship manager and trusted advisor for the P&C function, aligning business objectives with technology capabilities.
Develop, manage, and evolve a business-aligned technology roadmap for Talent Management, Learning, Payroll, Workforce Administration, Employee Experience, and HR Operations.
Drive technology investment planning, portfolio prioritization, business case development, and value realization initiatives.
Collaborate with Product Managers, Business Technology Managers, Enterprise Architects, and Delivery Teams to execute strategic initiatives.
Lead stakeholder engagement, executive communications, and governance forums to align business and technology priorities.
Champion customer satisfaction and adoption, ensuring technology solutions deliver measurable business outcomes.
Identify opportunities to simplify, modernize, and optimize P&C processes through digital solutions and emerging technologies.
Monitor industry trends, HR technology advancements, and best practices to inform roadmap decisions.
Advocate for continuous improvement, operational excellence, and employee-centric technology experiences.