Senior Manager, Investment Operations

ExtensisHR•Stamford, CT

1d•Remote

About The Position

Cartesian FinOp Partners, founded in May 2024, is experiencing rapid growth in serving Family Offices, Private Investment Funds, and SMBs, particularly in fund solutions for Hedge Funds Multi-Manager, SMA Platforms, and Cryptocurrency hedge funds. They offer a 24/5 service through global staff in Stamford CT, London, and the Philippines. Due to continued growth in their hedge fund segment and expanded trading hours, they are seeking an experienced team member to join their investment operations team remotely in the Mountain Standard Time Zone (MT) or Pacific Standard Time Zone (PST). The Senior Manager, Investment Operations will lead the delivery of investment operations services for multiple hedge funds and alternative investment clients, ensuring operational excellence and exceptional client service. This role involves overseeing daily pre- and post-trade operations, acting as a client advisor, and collaborating with internal teams, prime brokers, administrators, and counterparties. The ideal candidate is a hands-on leader with deep investment operations experience, strong technical knowledge, excellent client relationship skills, and the ability to manage competing priorities in a fast-paced, entrepreneurial environment.

Requirements

Minimum of seven (7) years of experience in the alternative investment management industry, with primary experience supporting hedge funds and/or crypto hedge funds.
Prior experience working at a Prime Broker, Outsourced Trading Firm, Institutional Sell-Side Firm, Bank, Fund Administrator, Outsourced Investment Operations provider, Hedge Fund, or Traditional Asset Manager.
Demonstrated experience leading and managing cross-functional teams, including setting priorities, delegating responsibilities, coaching team members, and fostering a collaborative, high-performing work environment.
Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.
Strong understanding of investment products, financial markets, and investment operations across the investment lifecycle.
Advanced knowledge of pre- and post-trade operations, trade settlements, reconciliations, corporate actions, and operational controls.
Strong proficiency with Order Management Systems (OMS), Portfolio Management Systems (PMS), and Microsoft Office applications, particularly Excel.
Exceptional organizational, analytical, and problem-solving skills with strong attention to detail.
Excellent written and verbal communication skills with the ability to interact professionally with clients and internal stakeholders.
Demonstrated initiative, accountability, professionalism, and the ability to work independently in a dynamic, entrepreneurial, and fast-paced environment.
Ability to prioritize multiple responsibilities, manage competing deadlines, and consistently deliver high-quality results.
Ability to handle highly confidential financial and personal information with discretion and integrity.

Nice To Haves

Cryptocurrency products experience
Experience in the Mountain Standard Time Zone (MT) or Pacific Standard Time Zone (PST)

Responsibilities

Serve as a primary point of contact for assigned clients, delivering exceptional service through proactive communication, responsiveness, professionalism, and sound judgment.
Develop and maintain strong working relationships with clients, prime brokers, fund administrators, counterparties, and internal business partners.
Successfully manage multiple client relationships simultaneously while consistently meeting service expectations and deadlines.
Respond promptly to operational inquiries, resolve issues efficiently, and provide clients with timely updates and solutions.
Oversee the daily execution of pre- and post-trade operational activities across multiple client accounts.
Manage trade confirmation, settlement, and fails resolution.
Perform daily cash and position reconciliations.
Prepare and review daily profit and loss (P&L) reconciliations and reporting.
Process corporate actions and proxy voting activities.
Coordinate broker and counterparty onboarding.
Maintain security master data and ensure the integrity and accuracy of investment data.
Learn, apply, and adhere to the firm's operational controls, risk parameters, policies, and regulatory procedures.
Lead, mentor, and develop team members by providing guidance, coaching, and knowledge sharing.
Foster a collaborative, high-performing team environment focused on accountability, client service, and continuous improvement.
Delegate work effectively while ensuring operational accuracy, quality, and timely execution.
Partner with cross-functional teams across Operations, Middle Office, Trading, and Client Service to resolve issues and improve operational workflows.
Participate in strategic initiatives, system enhancements, and process improvement efforts that support business growth and operational scalability.
Promote best practices and ensure consistent execution of operational procedures across the team.