Senior Manager, Internal Communications

Simpson Thacher & Bartlett • New York, NY

2d • Hybrid

About The Position

We are seeking an experienced Senior Manager, Internal Communications to build and lead a comprehensive internal communications program for our global Firm. This is a strategic and operational role responsible for establishing an internal communications infrastructure, channels and content that foster connectivity and knowledge sharing across the partnership and throughout the organization. This role requires a seasoned leader who balances diplomatic stakeholder management and strategic thinking with hands-on execution and stellar writing skills; skillfully navigates the complexities of a global partnership; and develops scalable, phased solutions that reflect our commitment to client confidentiality and information security. In this newly-created role, you’ll report to the Head of Communications & Brand and work closely with the Chief of Staff to the Firm’s Chairperson and senior leaders across Operations, Legal Talent, Human Resources, and Client Development & Engagement to create programs and assets that strengthen engagement, support organizational change and advance the Firm’s strategic business objectives. You’ll build on existing channels for partners and professional staff and will help shape the design and adoption of a new Firm intranet, in collaboration with the Knowledge & Innovation team.

Requirements

• 10+ years of internal communications experience, preferably in top global law firms or other elite professional services organizations
• Demonstrated success building and scaling communications programs, including developing strategy, implementing process, and managing stakeholder relationships
• Proven ability to serve as a trusted advisor to senior leaders, providing strategic counsel while navigating complex organizational dynamics
• Experience with at-scale technology implementations and/or change management initiatives
• Track record of managing and developing teams while balancing multiple priorities
• Exceptional diplomatic skills with the ability to navigate sensitive leadership and team dynamics and differing points of view
• Strategic thinker who can develop long-term plans and scalable systems with a pragmatic, phased approach to implementation
• Comfort operating as both strategist and executor — equally capable of setting direction and rolling up sleeves
• Working knowledge of AI including applications, platforms, benefits, risks, and the state of the debate about usage in legal and business contexts
• Superior written and verbal communication skills, with ability to tailor messaging for diverse audiences
• Analytical mindset; comfort using data to inform decisions and demonstrate impact
• Professional presence appropriate for a top-tier law firm environment
• Curious and collaborative, with genuine interest in understanding how the Firm operates and how people work
• Discreet and trustworthy, particularly regarding confidential or sensitive information
• High emotional intelligence and cultural sensitivity
• Comfort with ambiguity and able to develop structure in unstructured environments
• Pleasantly persistent, able to move projects forward without alienating stakeholders
• Calm under pressure with strong organizational skills and attention to detail
• Self-directed with ability to prioritize effectively without constant oversight
• Bachelor’s degree required

Responsibilities

• Design and implement communications plans and best practices that promote partner connectivity, support cross-selling and keep partners informed about key milestones
• Support priority leadership groups, with an initial focus on three cohorts: Chair & Executive Committee — support development of communications to keep partners informed, invite engagement and reinforce strategic priorities
• Executive Leadership Team (ELT) — promote intra-ELT communications in collaboration with practice directors; equip practices and offices with guidance, templates, and toolkits to communicate updates and foster connection
• Department Chiefs — bring cohesion and best practices to EP and all-Firm communications about key department news and milestones
• Develop communication approaches that reflect the needs and expectations of different audiences: equity partners, all partners, lawyers and professional staff
• Partner with the marketing technology team to analyze content engagement data, identify trends and inform future plans
• Balance information sharing with a keen awareness of confidentiality and information security, develop thoughtful approaches to managing risks related to sensitive and/or confidential communications
• Work with the Knowledge & Innovation team to provide input on intranet redesign; work across departments to assess and improve existing content, develop new content and formats, and establish governance frameworks to help maintain the integrity and consistency of intranet content

What This Job Offers

• Job Type: Full-time
• Career Level: Senior