Senior Manager, Internal Audit, Enterprise Operations and Chief Operating Office

RBC • Toronto, ON

3d • Hybrid

About The Position

In partnering across the enterprise, Internal Audit (IA), a division within RBC, has a mandate to provide independent, objective risk assessment and evaluation of the adequacy and effectiveness of risk management practices, internal controls and governance processes for all areas of RBC. While remaining independent and objective, IA works with management in achieving business objectives by ensuring appropriate remedial action takes place to improve operations in areas with identified weaknesses. Key stakeholders include the board of directors, shareholders’ auditors, regulators and senior management. As a dynamic global team, we are building a team to accelerate and enable our strategy, goals and transformation efforts. As a Senior Manager, Internal Audit, you will lead and execute audit engagements to assess the effectiveness of internal controls, risk management practices, and corporate governance processes, focusing on Technology & Operations – Enterprise Operations and the Chief Operating Office (COO Group) including Enterprise Controls, Procurement and Supplier Management and Corporate Real Estate with exposure to Personal Banking and Commercial Banking Operations, on an as required basis.

Requirements

• 5+ years of relevant industry experience preferably in a large financial institution, Audit, Compliance, Risk Management functions, or the Big Four Consulting/Accounting firm.
• Experience working within or auditing Operations and a good understanding of the risks associated with these financial services, products and processes.
• Deep understanding of risk management, risk and control concepts, with ability to evaluate materiality and significance of deviations, as well as strength of management practices.
• Ability to quickly understand the risks associated with new services, products and processes to formulate practical audit procedures.
• Strong emotional intelligence: leadership skills to motivate and deliver in a team engagement environment; and ability to multitask, prioritize and adapt to a fast-changing environment.
• Strong written and verbal communication and presentation skills, with experience interacting with Senior Management and Executives.
• Excellent analytical, problem solving, time management and organizational skills and demonstrated critical thinking.
• Ability to clearly articulate complex matters into simple terms.

Nice To Haves

• Post-graduate degree (e.g. MBA) or professional designation (e.g. CPA, CA).
• Former knowledge and/or experience within Operations, Payments, Fraud, Control Testing, Procurement, Corporate Real Estate at a Canadian financial institution.
• Experience building, using and interpreting data extracts, data visualization and reporting (Tableau), and data analytics skills.
• Team management experience.

Responsibilities

• Using a risk-based approach, lead all aspects of core assurance audits including planning, execution and reporting, while adding value.
• Develop and execute audit programs and procedures to assess design and operating effectiveness of controls.
• Manage assigned working papers and ensure the sufficiency and appropriateness of the evidence obtained to support the conclusion.
• Manage a team of professional auditors assigned to the engagement and review audit work for sufficient scope, accuracy and alignment with Internal Audit methodology.
• Ensure adequate coverage of key risk areas to support an overall opinion on internal controls and risk management practices to Senior Management.
• Draft audit issues and support management in developing robust action plans to address identified control deficiencies, as well as overall audit conclusions based on control strengths and weaknesses.
• Actively contribute to development and execution of quarterly Continuous Risk Monitoring (CRM) for the Chief Legal Administrative Office and Chief Operating Office and T&O – Enterprise Operations and continuous assurance approaches leveraging data analytics/data visualization to produce risk and control insights for business partners and increase Audit’s efficiency and effectiveness.
• Contribute to the annual audit planning including auditable entities risk assessment process.
• Identify opportunities for Internal Audit to provide assurance or advisory services consistent with its role to evaluate and improve risk management, control, and governance processes.
• Keep abreast of organizational, regulatory compliance, industry, product, strategic and financial changes and trends.
• Proactively initiate discussions and solutions to new opportunities, challenges and approaches, and challenge status quo.
• Build and maintain effective, positive, authentic and transparent working relationships within Audit, and key business stakeholders.

Benefits

• bonuses
• flexible benefits
• competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Opportunities for growth
• opportunities to redefine audit approaches
• Excellent exposure to communicate with various business partners and stakeholders

What This Job Offers

• Job Type: Full-time
• Career Level: Senior