About The Position

As the Sr. Manager, Infrastructure, you’ll manage and secure our Azure/AWS cloud infrastructure while supporting onboarding, offboarding, and advanced help desk escalations. You’ll oversee compute, networking, identity, automation, and reliability, assisting with IaC, cost optimization, hybrid connectivity, and incident response. This role blends hands-on operations with governance, modernization, and continuous improvement.

Requirements

  • Bachelor’s degree in IT, Computer Science, Engineering, or equivalent professional experience.
  • 7–10+ years of experience in cloud infrastructure, systems engineering, or cloud operations.
  • Strong hands-on expertise with Azure (preferred) and/or AWS cloud infrastructure services.
  • Deep knowledge of compute, storage, networking, identity, and monitoring in cloud and hybrid environments.
  • Experience managing virtual networks, load balancers, firewalls, routing, VPN/ExpressRoute, and cloud network security.
  • Experience managing or mentoring engineers; able to set operational standards and drive team performance.
  • Strong communication skills with the ability to work across security, DevOps, networking, and application teams.
  • Experience leading cloud migration or modernization projects at scale.

Nice To Haves

  • Certifications like Microsoft Azure Administrator, Microsoft Azure Solutions Architect.
  • Experience securing containerized applications (Docker, Kubernetes) and serverless environments.
  • Knowledge of Infrastructure as Code (Terraform, CloudFormation) and its security implications.
  • Prior experience working with HRIS (Human Resources Information Systems) or similar data-sensitive platform.

Responsibilities

  • Manages daily cloud infrastructure operations across Azure/AWS, including compute, storage, networking, and identity.
  • Oversees hybrid cloud environments, connectivity, firewalls, VPNs, ExpressRoute/Direct Connect, and VNet/VPC architectures.
  • Ensures uptime, reliability, performance, and capacity planning for all cloud-hosted systems.
  • Oversees infrastructure automation using Terraform, Bicep/ARM, CloudFormation, PowerShell, and CI/CD pipelines.
  • Create and configure user identities in Entra ID/Azure AD and assign appropriate RBAC roles.
  • Deploy required applications, security tools, and profiles using Intune, Mosyle, or equivalent MDM/endpoint platforms.
  • Designs and maintains landing zones, resource hierarchies, networking topologies, and enterprise cloud architecture.
  • Implements monitoring, alerting, and observability using tools like Azure Monitor, Grafana, and Sentinel.
  • Owns backup/restore strategies, disaster recovery planning, high availability configurations, and resilience engineering.
  • Partners with security teams on identity, access control, network security, vulnerability remediation, and compliance.
  • Leads troubleshooting and root-cause analysis for cloud infrastructure issues and major incidents.
  • Applies cost-optimization and FinOps strategies, including right-sizing, lifecycle policies, and reserved instance planning.
  • Manages cloud infrastructure engineers, assigns work, coaches staff, and sets operational standards.
  • Coordinates with DevOps, networking, platform engineering, and application teams on deployments and infrastructure changes.
  • Evaluates cloud services, tools, and vendors; supports roadmap planning and infrastructure modernization initiatives.
  • Supports large-scale migrations, re-platforming initiatives, and infrastructure lifecycle upgrades.

Benefits

  • The opportunity to work with a purpose — simplifying global expansion across borders and cultures
  • A diverse and inclusive environment
  • Country-specific benefits
  • Flexible PTO
  • Your birthday off and a day for you to volunteer and give back to the organization of your choice
  • Generous Parental Leave Program
  • Growth and development opportunities with access to a top learning content provider
  • The opportunity to challenge yourself in a high-performing organization and leave each day knowing you have made an impact.
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