Senior Manager - Indirect Tax Technology & Transformation (TTT) - open locations

EY•Dallas, TX

13d•$171,600 - $445,700•Hybrid

About The Position

Our mission is to build, sell and deliver differentiated tax technology solutions that enable our clients to manage their indirect tax obligations more efficiently and accurately. We focus on two key areas: implementation/delivery and technology creation/support. By providing comprehensive and reliable solutions that help our clients achieve their business objectives while minimizing their tax risks, we strive to be the leading provider of indirect tax technology solutions in the market. As a senior manager, you'll continuously enhance your proficiencies in the design, promotion and delivery of major technology tools, including application development, data acquisition and transformation, and data analytics and visualization/reporting. You'll work side-by-side with tax-technical subject matter professionals (SMPs) to develop and deploy data and technology solutions that will enable our tax-technical SMPs to efficiently and effectively deliver quality tax consulting, with timely and responsive services and work products that meet and/or exceed client expectations.

Requirements

A bachelor's degree in technology, information science, accounting, or finance and minimum of 7 years of related work experience; or a graduate degree and approximately 6 years of related work experience.
Approved technical certification, CPA license or membership to a state Bar.
Hands-on technical experience with deep expertise in architecting and delivering innovative, data-driven solutions using modern analytics and AI technologies.
Experience with developing solutions using Microsoft Azure, IBM watsonx, or Databricks stack.
A strong interest in Artificial Intelligence (AI) and emerging technologies and leveraging them to optimize and transform business processes.
Experience designing and developing scalable, high-performance databases, particularly using Microsoft SQL Server, to support robust analytics and data-driven decision-making.
Strong communication skills in managing executive stakeholders, framing value propositions, and influencing strategic decisions.
An ability to effectively communicate complex technology architecture clearly and confidently to both technical and non-technical audiences, including senior leadership and clients.
Adaptive mindset allowing for responsiveness to evolving customer needs, market conditions, and technology trends.
Strong organization and time management skills, balancing multiple priorities in a fast-paced, hybrid work environment.
Leadership experience with cross-functional project teams, mentoring less experienced personnel, and fostering a culture of high performance and innovation.
Implemented software development best practices and methodologies to ensure the delivery of quality, maintainable, and scalable solutions.
Ability to travel as required to support client engagements and foster strong, trust-based relationships.

Nice To Haves

Demonstrate characteristics of a forward-thinker and self-motivator that thrives on new challenges and adapts quickly to learning new skills.
Develop or enhance proficiency in the use of major technology tools.
We're interested in people who are ready to become a part of a highly engaged, diverse, and dynamic team to help us continue to make a real difference to our clients. If you have a strong client focus, an interest in leveraging technology to improve business processes, data modelling and analysis, and the ambition to go above and beyond expectations, this role is for you.

Responsibilities

Challenge the effectiveness of the tax technology strategy and approach for all engagements while developing strong relationships across a network of existing and future clients and key stakeholders.
Identify opportunities for the use of technology to accelerate and enhance delivery of indirect tax services and actively participate as member of pursuit teams and service delivery teams supporting various client projects including working with executive-level stakeholders, developing transformative solutions, and fostering deep client relationships.
Contribute toward developing a technically diverse and talented team, all while handing activities that focus on quality and commercial value.
Collect and document engagement team and client feedback; identify market events such as new client needs and competitor activity.
Drive overall deployment of technology services through active participation as part of pursuit and client service engagement teams.
Monitor penetration and performance of technology services and communicate to leadership.
Monitor competitive and client feedback and needs and communicate with leadership to develop appropriate responses, products, or communications.
Provide input into thought leadership.
Deliver high-quality work products within expected timeframes and on budget.
Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes.
Manage and motivate client engagement teams with diverse skills and backgrounds.
Take ownership of assigned tasks and monitor them until completion, including documenting requirements, configuration, testing, debugging, project profitability, and tax systems and process configuration.
Identify ways to automate manual tasks using existing financial or tax systems and emerging technologies.
Ensure the architecture of solutions is aligned with the direction of the organization in terms of technology and business strategy.
Ensure compliance to the standards for solution architecture and integration of the relevant building blocks already available.
Define a robust architecture for building new applications and releases, leveraging and enhancing existing building blocks, or creating new reusable components.
Partner with others to gather all requirements to formulate the appropriate architecture required to provide system functionality, deciding when to advocate, and when to compromise, to arrive at a mutually acceptable solution.