(USA) Senior Manager I, Operations Improvement, Facility

Walmart•Chino, CA

1d•Onsite

About The Position

This position at Walmart involves driving the execution of multiple business plans and projects, providing leadership and development opportunities for associates, and promoting company policies, ethics, and integrity. The role focuses on ensuring business needs are met through effective stakeholder engagement, managing various projects, content management initiatives, and continuous process improvement programs. It also entails leading behavior change and process improvement programs. Walmart's core mission, established by Sam Walton, is to help customers save money so they can live better, and associates are central to reinventing the shopping experience and shaping the future of retail.

Requirements

Bachelor’s degree in Business or related field and 3 years’ experience in retail operations, content development, project management, or related area OR 5 years’ experience in retail operations, content development, project management, or related area

Nice To Haves

Developing and delivering training
Master's degree in Business Administration
Project Management Certification
Retail consulting
Six Sigma certification
Using Microsoft Office
Working with cross-functional teams

Responsibilities

Identifying customer and operational needs
Developing and communicating business plans and priorities
Removing barriers and obstacles that impact performance
Providing resources and identifying performance standards
Measuring progress, adjusting performance as needed, and developing contingency plans
Demonstrating adaptability and supporting continuous learning
Selecting, training, mentoring, and assigning duties
Building a team‑based work environment
Establishing performance expectations and conducting regular evaluations
Providing recognition and rewards
Coaching for success and improvement
Promoting a culture of belonging in the workplace
Training and providing direction on proper use and application of company policies, procedures, mission, values, and standards of ethics and integrity
Ensuring compliance and supporting the Open Door Policy
Evaluating the effectiveness of current plans, programs, and initiatives
Consulting with business partners, managers, associates, and key stakeholders
Soliciting, evaluating, and applying suggestions to improve efficiency and cost‑effectiveness
Participating in and supporting community outreach events
Defining scope of work and project objectives
Establishing activities, deliverables, milestones, and timelines
Coordinating planning activities and assembling management plans
Tracking changes and resolving critical issues
Managing governance of project plans and identifying required resources
Monitoring budgets and costs
Delivering presentations, status reports, and documentation to stakeholders
Evaluating and prioritizing content requests
Designing, developing, automating, and maintaining tools, templates, and resources
Collaborating with teams to develop and implement intranet content
Providing guidance on platform functionality, communication approaches, and quality standards
Ensuring content aligns with governance standards
Auditing and tracking content variables and adapting strategies as needed
Analyzing data to identify existing standards, governance, and workflows
Assessing performance baselines and identifying improvement opportunities
Editing existing processes and developing improvement solutions
Ensuring solutions are simple, executable, and scalable
Consulting cross‑functional teams to gain alignment
Communicating changes to drive adoption and behavior change
Evaluating change needs and partnering with cross-functional teams
Developing operational strategies to simplify processes
Providing expertise on company policies and procedures
Ensuring proper controls, tools, and materials are in place
Monitoring performance metrics and addressing post-implementation issues
Gaining stakeholder buy-in for continuous improvement

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering high school completion to bachelor's degrees, English Language Learning and short-form certificates, including tuition, books, and fees)