Senior Manager I, Operations Improvement, Facility - Supply Chain
About The Position
Drives execution of multiple business plans and operational improvement initiatives by identifying customer and operational needs, developing priorities, and removing barriers impacting performance. Leads complex projects and process improvement efforts, ensuring effective implementation, sustainability, and measurable outcomes while supporting continuous learning and adaptability across operations. The Supply Chain Specialty Division is a cross-functional operations organization within Walmart’s supply chain network that enables the execution and performance of diverse, high-complexity business lines—including areas such as hardlines, optical, print, and specialty distribution—by aligning field operations, transportation, engineering, and support functions under a unified structure. The division focuses on delivering consistent, scalable operational processes across multiple facilities and business models, with an emphasis on standardization, execution discipline, and continuous improvement, while partnering closely with strategy, people, finance, and compliance teams to ensure strong associate experience and reliable customer outcomes across the network.
Requirements
- Experience in retail operations, project management, process improvement, or related areas.
- Strong ability to analyze data, identify gaps, and implement effective operational solutions.
- Proven ability to manage multiple projects, priorities, and timelines simultaneously.
- Experience working cross-functionally to drive alignment and execution across teams.
- Knowledge of process improvement, governance, and operational standardization practices.
- Experience with content development, communication tools, or digital platforms supporting operations.
- Strong communication and influencing skills with ability to present to stakeholders.
- Demonstrated leadership capability including coaching, mentoring, and developing talent.
- Ability to adapt in fast-paced environments and navigate ambiguity while driving results.
- Commitment to integrity, compliance, and continuous improvement.
- Bachelor’s degree in Business or related field and 3 years’ experience in retail operations, content development, project management, or related area OR 5 years’ experience in retail operations, content development, project management, or related area.
Nice To Haves
- Developing and delivering training
- Master's degree in Business Administration
- Project Management Certification
- Retail consulting.
- Six Sigma certification
- Using Microsoft Office..
- Working with cross-functional teams
Responsibilities
- Drive execution of business plans by identifying operational needs, prioritizing initiatives, and removing barriers to performance.
- Lead multiple projects by defining scope, deliverables, milestones, timelines, and resource requirements.
- Analyze operational data to establish performance standards, measure progress, and adjust plans as needed.
- Manage governance of project plans, including tracking risks, resolving issues, and communicating status to stakeholders.
- Develop and implement process improvements that are simple, scalable, and sustainable across facilities.
- Partner cross-functionally to align on improvement solutions and ensure successful implementation and adoption.
- Lead content and communication initiatives by developing tools, templates, and resources that support execution and consistency.
- Ensure content governance standards are met through auditing, tracking, and continuous refinement of communication methods.
- Drive behavior change by ensuring proper controls, tools, and training are in place to support new processes.
- Develop and lead teams by providing coaching, performance feedback, and fostering a culture of accountability and belonging.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Walmart-paid education benefit program (Live Better U) for full-time and part-time associates
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What This Job Offers
Job Type
Full-time
Career Level
Senior
