Senior Manager, HR

Waste Management, Inc. (WM)•Houston, TX

18h•Onsite

About The Position

As a member of the WM HR Organization, the Senior Manager, HR will be responsible for delivering best-in-class strategic people solutions while also providing hands-on, tactical support to managers and employees within the HR and Digital organizations. The Senior Manager, HR is responsible for supporting and ensuring the execution of initiatives that build trust, employee engagement, leadership effectiveness, leadership development and workforce efficiency for a diverse workforce in an emerging and fast paced, matrixed enterprise. This individual will play a key role in WM’s People-First culture by creating a positive and productive workplace environment by advising on HR policies and programs that align with the company’s immediate needs and future objectives.

Requirements

Bachelor's Degree (accredited) in Human Resources Management, Industrial/Labor Relations, Business, Psychology, or related field, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.
Seven (7) years of experience managing human resource systems, processes, programs, initiatives, and professionals (in addition to education requirement).
Possess & leverage experience in multiple human resources disciplines, operational and/or business acumen to influence shareholder value.
Understanding of, and some experience with, most or all core aspects of Human Resource Management (staffing; employee relations; performance management; leadership development; training).
Ability to think strategically and translate concepts into actionable items.
Must possess a consultative style and approach with proven ability to develop credible relationships with business partners.
Ability to gain acceptance of ideas and commitment to action that support specific work outcomes through professional influence. Courage to make tough decisions and deliver difficult messages with professionalism and poise while maintaining the highest level of confidentiality.
Innovative mindset identifying new ways to solve work problems resulting in unique/differentiated solutions.
Strong employee relations skills and experience in labor relations preferred.
Must possess strong verbal and written communication skills. Ability to present their point of view in varied business situations.
Ability to understand business operations from both a strategic and tactical perspective.
Ability to effectively manage multiple projects with overlapping tasks and work independently with minimal supervision.
Strong analytical, critical thinking and problem-solving skills. Utilizes data analytics to identify HR insights to make proactive solutions.
Ability to assess & develop individuals’ knowledge, skills, and abilities.

Nice To Haves

PHR or SPHR certification preferred.
Experience in multiple disciplines within HR preferred.

Responsibilities

Identify and implement HR solutions that impact the company's ability to meet business objectives. Must accurately identify organizational issues, develop solutions, and implement action plans.
Plan, manage, and coordinate various HR activities ensuring the appropriate resources and stakeholders are engaged to enable a successful outcome.
Partner with business leaders to ensure a People-First lens throughout the employee lifecycle journey including, but not limited to: Hiring and Onboarding, Employee Development and Performance Management, Retention, and Offboarding.
Serve as a thought partner for leaders, as well as coach and advise managers and individual contributors, supporting multiple functions/departments on HR matters.
Deliver HR solutions that are considered value added, measurable, directly tied to the operating unit and/or functional department level business objectives.
Participate as a key member of functional department leadership team providing people solutions to improve business impact.
Propose HR solutions and/or organizational changes at a department level based upon an analysis of operational opportunities.
Partner with appropriate Centers of Expertise (COE) to consult on and execute HR strategies, initiatives, and programs to support business objectives at a Functional level.
Lead/manage projects and/or participate as a project member on HR initiatives as assigned.
Hire, lead, develop, and coach members of the HR Organization, as well as Provides technical advice, knowledge, coaching and guidance to others within the human resources discipline.
Develop and provide regular and ad-hoc reports and recommendations as needed to business unit and/or functional department leadership including but not limited to retention, absenteeism.
Serve as an advisor to managers and individual contributors for employment related legal issues and ensure local compliance with federal, state, provincial, and local employment laws.
Proactively identifies and applies innovative ideas to adapt to changing work demands.
Partner with the HR Director to identify and prioritize opportunities for process improvement and new initiatives.
Ability to think strategically while effectively executing day-to-day needs.
Oversee training on company policy, programs, and other issues as they arise.
Other duties as assigned.