Senior Manager, HR Section Support

USTA National Headquarters • Purchase, NY

71d • $120,000 - $135,000 • Hybrid

About The Position

We are seeking a strategic and results-driven Outsourced HR Business Partner (HRBP) to provide expert human resources guidance to our client organizations. You will serve as the primary liaison between executive leadership and the broader workforce, driving talent strategies, managing complex employee relations, and ensuring all people operations align with local and federal employment laws. The ideal candidate possesses deep HR expertise, a consultative mindset, and the ability to seamlessly integrate into various company cultures.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5–7 years of experience as an HR Business Partner, HR Consultant, or similar senior HR role.
• Strong, demonstrable understanding of federal, state, and local labor laws and regulations.
• Exceptional communication, relationship-building, and conflict-resolution skills, with a track record of successfully influencing C-suite executives and managers.
• Comfort using HRIS platforms and interpreting HR metrics to drive business solutions.
• Ability to quickly understand and navigate diverse corporate cultures and client environments.

Nice To Haves

• Professional in Human Resources (PHR), SHRM-CP, SHRM-SCP, or SPHR highly preferred.

Responsibilities

• Partner with client leadership to translate business objectives into actionable workforce and talent strategies.
• Coach managers through performance, engagement, and disciplinary issues. Investigate and resolve workplace conflicts objectively and effectively.
• Stay updated on employment laws (e.g., FMLA, FLSA, ADA) and ensure all client HR policies and procedures minimize legal exposure and remain fully compliant.
• Assist clients in designing performance management frameworks, developing clear career pathways, and identifying high-potential talent for succession planning.
• Help design, update, and implement comprehensive employee handbooks and HR operating procedures tailored to each client's unique needs.
• Guide organizations through structural changes, such as mergers, downsizing, or rapid scaling, ensuring smooth transitions with minimal impact on morale.
• Leverage people analytics (e.g., turnover signals, engagement scores) to diagnose systemic issues and guide informed, data-driven people decisions.

Benefits

• Medical, dental, vision
• Access to doctors virtually
• Flexible spending account to manage your health and dependent care expenses
• Life and disability insurance
• Generous paid time off policy - including vacation, sick, personal, and paid holidays
• Parental leave
• Paid winter recess
• 401(k) with employer matching (up to 6.5%)
• Promotional and growth opportunities
• Learning and Development programs to learn on the job
• Up to $7,000 for tuition reimbursement
• Resources for overall well-being, including mental health and meditation benefits
• A personalized health management program
• Pet insurance
• Commuter benefits
• Identity theft protection
• Discounts with our network of partners
• Fun events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior