Senior Manager, Hospital Billing

EmoryAtlanta, GA
Hybrid

About The Position

Emory Healthcare is seeking a Senior Manager of Hospital Billing to oversee the entire hospital billing operation. This role ensures accurate and timely submission of patient claims, manages a team of billing specialists, resolves complex billing issues, maintains compliance with healthcare regulations, and implements strategies to optimize revenue cycle management and maximize revenue collection for the hospital. This is a hybrid position, splitting time between remote work and in-office work.

Requirements

  • Minimum of 7 years of related experience
  • Minimum of 3 years of supervisory or management experience
  • Bachelors Degree in healthcare or a related field
  • Deep understanding of medical billing codes (ICD-10, CPT) and healthcare billing regulations
  • Extensive experience in hospital billing operations, including revenue cycle management
  • Strong leadership and supervisory skills to manage a billing team
  • Excellent analytical and problem-solving abilities to identify and resolve billing issues
  • Proficiency in electronic health records (EHR) systems and billing software
  • Strong communication and interpersonal skills to collaborate with various stakeholders

Responsibilities

  • Manage a team of billing specialists, including assigning tasks, performance evaluations, coaching, and staff development.
  • Monitor team productivity and identify areas for improvement to streamline billing processes.
  • Oversee all aspects of the hospital billing cycle, including patient registration, charge capture, coding, claim submission, accounts receivable follow-up, and payment posting.
  • Ensure accurate and timely billing by reviewing coding and charge entry for compliance with medical billing guidelines.
  • Monitor and address billing denials, appeals, and outstanding accounts receivable.
  • Stay updated on current healthcare billing regulations, including ICD-10, CPT codes, and payer policies.
  • Implement procedures to ensure compliance with HIPAA, Medicare, and other relevant regulations.
  • Conduct regular audits to identify and address potential billing compliance issues.
  • Analyze billing data to identify trends and opportunities for revenue improvement.
  • Develop and implement strategies to increase collection rates and reduce outstanding accounts receivable.
  • Collaborate with other departments like patient registration and clinical staff to improve data accuracy and streamline billing processes.
  • Generate comprehensive billing reports to track key performance indicators (KPIs) like denial rates, days sales outstanding (DSO), and revenue cycle metrics.
  • Analyze financial data to identify areas for cost reduction and revenue enhancement.
  • Build and maintain relationships with insurance payers to address billing issues and negotiate reimbursement rates.
  • Monitor and resolve billing disputes with payers.
  • Additional Duties as Assigned

Benefits

  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives
  • Ongoing mentorship, development, leadership programs
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